Rob Smith
Rob Smith at Wood Nissan Lee's Summit
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Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Rob Smith

November 13, 2024

Dealership Rating
Employee Rating

Rob took the time to explain everything to me & I have been a customer going on 10 years. More

by Pat
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Service Communication
Recommend Dealer
Yes

November 13, 2024

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Appointment was on time and finished in the expected time frame of about an hour. More

by tome916
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Recommend Dealer
Yes

November 12, 2024

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I wasn’t happy that they said I needed new front brakes when I didn’t. I had my front brakes changed in April of this year. That really bothered me. More

by rjemison44
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Recommend Dealer
No

November 06, 2024

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Kolten was friendly and very professional, sent me an email as I waited. Service was fast. Waiting room was nice More

by mds72
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear Kolten took great care of you and we were able to get you in and out quickly! Thank you for the feedback it's greatly appreciated!

November 02, 2024

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Wonderful customer service and the guys were so friendly and had me laughing, thanks so much and I didn’t have to wait very long. More

by jenniferking1960
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Recommend Dealer
Yes
Nov 05, 2024

Wood Nissan Lee's Summit responded

We strive to be the best team to take the best care of our customers! Thank you for the feedback we greatly appreciate it!

November 01, 2024

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Employee Rating

I was greeted pleasantly and, while busy, my oil change took less than thirty minutes. More

by k.florido
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Wood Nissan Lee's Summit responded

I'm happy to hear you were in and out quickly! Thank you for the feedback it's greatly appreciated!

October 31, 2024

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Employee Rating

Wood Nissan has is the best dealership I have ever worked with. They are courteous, fast, and dependable! They keep me on track with all the service needed on my 2019 Pathfinder to keep it running. I have ha More

by Mismis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

Nov 02, 2024

Wood Nissan Lee's Summit responded

We strive to be the best team so we can take the best care of our customers! Thank you for the kind review!

October 31, 2024

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Employee Rating

I couldn’t be more pleased with the service I received from Jack Spence and the service team at Wood Nisan. My car needed emergency repairs to get back on the road and Jack went above and beyond to make i More

by Kimberly
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

Nov 02, 2024

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the feedback we greatly appreciate it!

October 30, 2024

Dealership Rating
Employee Rating

The service was explained and performed in the amount of time as estimated. Friendly and positive interaction from intake desk. Appreciate this 1st experience with your dealership ! More

by mintner
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Recommend Dealer
Yes
Nov 02, 2024

Wood Nissan Lee's Summit responded

I'm glad you were taken good care of while you were visiting us! Thank you for the feedback it's greatly appreciated!

October 30, 2024

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Employee Rating

Great job repairing my oil pan after Walmart broke it. Fixed in under 24 hours More

by ranevels
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian coomes

Nov 02, 2024

Wood Nissan Lee's Summit responded

I'm glad everything got taken care of for you! Thank you for the feedback it's greatly appreciated!

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