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Rob Smith

Overview Reviews (210) Inventory (477)

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Rob Smith

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Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

210 Reviews

Overview Reviews (210) Inventory (477)

4.9

210 Reviews

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210 Reviews of Rob Smith

February 22, 2025

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Service agent understood my service needs and completed all necessary services I requested. Very impressed with customer service and vehicle service! all necessary services I requested. Very impressed with customer service and vehicle service! More

by KilroyWasHere

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Recommend Dealer

Yes

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February 22, 2025

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This place is always very kind and helpful. The staff is always friendly and respectful of my time. The staff is always friendly and respectful of my time. More

by Jessicalspring

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Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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February 21, 2025

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Rob is very helpful very friendly. The service was great and very quick. It was a very good experience The service was great and very quick. It was a very good experience More

by 1970Bult

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Recommend Dealer

Yes

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February 21, 2025

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Wood Nissan has the best customer service. They’ve maintained my car since I bought it there in 2021. Not only do they made you feel comfortable about the work but they don’t recommend unneces They’ve maintained my car since I bought it there in 2021. Not only do they made you feel comfortable about the work but they don’t recommend unnecessary maintenance to jack up the price like some other dealerships I have encountered. They’ve made a customer for life in me! More

by AudraHeyl

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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February 19, 2025

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We are 3hrs away from them and we got there 4hrs early for our service due to weather conditions and they got us in and out ASAP.👍 for our service due to weather conditions and they got us in and out ASAP.👍 More

by Booshay58

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Feb 23, 2025 -

Wood Nissan Lee's Summit responded

Thank you for making the trip to see us! We’re glad we could get you in and out quickly and appreciate your patience with the weather. Safe travels, and we look forward to serving you again in the future! 👍

February 18, 2025

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Excellent customer service. Really appreciate your understanding of the traveling situation Thanks a bunch. Very professional Really appreciate your understanding of the traveling situation Thanks a bunch. Very professional More

by cpopelka

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Recommend Dealer

Yes

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Feb 20, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your wonderful feedback! We're happy we could assist you with your travel situation, and we truly appreciate your kind words about our team’s professionalism. It was a pleasure working with you, and we’re always here if you need anything in the future. Safe travels! 😊🚗

February 17, 2025

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Great service. Very professional! I will always recommend Lee’s Summit Nissanfor anyone’s car needs. 🙂🙂 Very professional! I will always recommend Lee’s Summit Nissanfor anyone’s car needs. 🙂🙂 More

by Dxd10820

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 20, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Lee’s Summit Nissan, we always aim to provide excellent service, and it means a lot that you’ll recommend us to others. We look forward to serving you again in the future! 😊🚗

February 15, 2025

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Very friendly. Great service. They didn't sell me something I didn't need. Thanks Great service. They didn't sell me something I didn't need. Thanks More

by hdavis0320

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 18, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad you had a great experience and appreciated our honest service. We look forward to helping you again in the future!

February 14, 2025

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Employee Rating

I had an amazing visit today! Very professional and helpful! Shout out to Rob! THANK YOU! Very professional and helpful! Shout out to Rob! THANK YOU! More

by nshantas25

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 18, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your amazing review! We're so glad you had a great visit and found our team professional and helpful. We'll be sure to pass along your shout-out to Rob! We appreciate you and look forward to seeing you again!

February 14, 2025

Dealership Rating

Employee Rating

They always get my car in right away and are efficient at getting the job done and take good care of my car while it’s there. The service guys are also the friendliest people there! getting the job done and take good care of my car while it’s there. The service guys are also the friendliest people there! More

by annaschank

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Feb 18, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your wonderful review! We're happy to hear that our service team takes great care of your car and gets you in quickly. We appreciate your kind words about our team and look forward to serving you again!

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