Rob Sagstetter | Page 3

I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG). In addition to my Volvo, I also have a BMW which I service through To Kelley BMW. The entire sales team (Logan, Ben, Rob) were very helpful and service minded. They made the purchase process less stressful than normal and were able to answer all of our questions. Ben in particular was very helpful in explaining the many features in the car! More

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Top shelf, first class experience from the minute I first walked in the front door. Ben was friendly, knowledgeable, efficient and kind. walked in the front door. Ben was friendly, knowledgeable, efficient and kind. More

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Wow! My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledg My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledgeable and got us in and out very quickly while still answering any questions we had. We have purchased many cars and can honestly say this was the best dealership we've worked with - great group of people at Tom Kelley Volvo!! More

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Great customer experience. Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the pro Ben Cauffman took the time to answer all of my questions and explained all of the features of the SUV. He was exceptional. Great knowledge of the product. More

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We could not be happier with the experience we had buying our Volvo XC90 from Tom Kelley Volvo Cars. Ben, Luke and Rob were so friendly, professional, and helpful. Everyone on the staff made us feel that t our Volvo XC90 from Tom Kelley Volvo Cars. Ben, Luke and Rob were so friendly, professional, and helpful. Everyone on the staff made us feel that they really valued our business and answered all of our questions. I will definitely recommend this dealership to all of my friends! Plus I love the added bonus of free car washes for the life of the car. No wonder they have such a good reputation - it is well earned! More

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Easy to work with, clean and modern facility. Courteous, knowledgeable staff made it pleasant to buy a car Courteous, knowledgeable staff made it pleasant to buy a car More

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Ben was very helpful through the entire process of purchasing my Volvo XC90. I would highly recommend Ben and staff. purchasing my Volvo XC90. I would highly recommend Ben and staff. More

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Pleased with the team effort to assist my wife and I in purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sa purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sales managers, Ben in sales, Linda in helping with paperwork, introduced to Tim in service, and Austin who helped us be more familiar with the car. Would definitely work with these folks again - thanks to all. More

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Convenient to get to, was treated very nicely, I would return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. More

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I had a great experience with this dealership. My salesperson, Luke Gordon, was excellent. He was very helpful, knowledgeable about all facets of the vehicle and went above and beyond on several My salesperson, Luke Gordon, was excellent. He was very helpful, knowledgeable about all facets of the vehicle and went above and beyond on several occasions. He did not pressure me at all and was very pleasant and friendly. The sales manager was accessible and helpful. Building is very clean, modern and well organized. They kept me informed about when my vehicle would be arriving. Purchase paperwork was done quickly and efficiently. I would highly recommend this business and would be glad to deal with them again. More

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