Love helping others, from opening a door, helping someone understand features in their vehicles to making sure "Mom" feels comfortable here at our store. Growing up I had interest in taking apart electronics and small engines which grew into working on vehicles. Started at Bockers as a technician, turned master technician to team leader to Service Manager. Making you smile makes my day better!
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
30 yrs, 11 mos
Specialties & Trainings
Customer Service
GM warranty
19 Reviews
Write a Review19 Reviews of Rob Robb
December 09, 2022
If you're in the market for new or used vehicle, call Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We have purchased dozens of vehicles here and will continue to go back.... Kevin and Julie Harn More
Other Employees Tagged: Delbert Bunker, Gary Shorter, Chuck Hays, April Fyock, Brad Leverton, Wayne McCarthy, Austin Bowser , Jason Bardell
February 16, 2019
Vehicle fixed in great time. I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always frien I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always friendly and helpful More
Other Employees Tagged: Brad Leverton, Wayne McCarthy
January 14, 2019
Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't matter who you are. More
Other Employees Tagged: Heather Lampros, Delbert Bunker, Dean Obert, Chuck Hays, Mike Haffele, April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross
January 14, 2019
Check Engine light My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April ev My check engine light was on. They were quick to diagnose the problem & get it fixed in a timely fashion. Had an oil change at the same time. April even wiped my windshield inside! Great service! More
Other Employees Tagged: April Fyock , Dennis Rackow came out to check on me also. We purchased tires & rims from him awhile back.
December 13, 2018
This time was a quick service. Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time wa Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time was very short. More
Other Employees Tagged: Dean Obert, Chase Euell, Wayne McCarthy
November 22, 2018
Recall on steering module Great customer service. After dropping off my truck for the necessary repairs, I was taken to my job. When the truck was finished, it was brought ba Great customer service. After dropping off my truck for the necessary repairs, I was taken to my job. When the truck was finished, it was brought back to me. More
Other Employees Tagged: April Fyock
November 19, 2018
Good they have always been They have always been fair, friendly and honest with me and my wife when buying our car and servicing our car. Would recommend them anytime. They have always been fair, friendly and honest with me and my wife when buying our car and servicing our car. Would recommend them anytime. More
November 05, 2018
We DID IT!!!! We leased the Terrain!!!! It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of th It was awesome from start to finish. Even though the 2019 Terrain was a loaner, that I was initially terrified to drive, it became like a member of the family. I told them they were going to have to pry it from my cold dead hands, so...Brandon made it happen. On Halloween, we leased the car. We have never leased a car before. Brandon made it painless. Everyone was brilliant, from Brandon to Financial manager, to the Service Department. Would recommend them, BIGTIME! More
Other Employees Tagged: Heather Lampros, Brandon Busker, Danny Busch, Mike Haffele, April Fyock, Brad Leverton, Wayne McCarthy, Kyle Sieffert , Caitlyn Flanagan, Aaron Krogull and EVERYONE I missed
October 30, 2018
Goosd people to deal with. They know their jobs. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. I have delt with Bocker before and have always been very satisfied. They always have what I have been looking or they will find what I want. More
Other Employees Tagged: Delbert Bunker, Brandon Busker, Gary Shorter, Chuck Hays, Mike Haffele, April Fyock, Brad Leverton, Wayne McCarthy , Caitlyn Flanagan
August 20, 2018
new car purchase I had been searching for a vehicle that I wanted, I found one but it was not within my range for travel for buying. I talked to The Bocker folks told I had been searching for a vehicle that I wanted, I found one but it was not within my range for travel for buying. I talked to The Bocker folks told them what I wanted the price that I had found. They found the one I wanted and met the price I needed. They also helped secure a lower interest rate on the loan. I thought this was also great. I am quit happy with the treatment I received and will be returning for future purchases and service. Thank you Bockers More
Other Employees Tagged: Dean Obert, Chuck Hays, Mike Haffele