Rob Ploof | Page 5

Amazing! After leasing a Toyota Tacoma, we brought in our 2003 Matrix to see what we could do. Rob worked overtime to help us find something that fit our budg After leasing a Toyota Tacoma, we brought in our 2003 Matrix to see what we could do. Rob worked overtime to help us find something that fit our budget. We didn't think we could get another car. But Rob worked a miracle for us. Now I am driving a 2016 Scion iM! I can't imagine anyone working harder than Rob and we are so delighted. We both have safe cars that won't be surprising us with unexpected repairs every month. Thanks to you again, Rob. We couldn't be happier!! Kathy and Michael Larkin More

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Excellence! We worked with Rob Ploof to get a Toyota Tacoma. My husband has wanted a Tacoma for years and we never could make it work. Rob made it work! He is We worked with Rob Ploof to get a Toyota Tacoma. My husband has wanted a Tacoma for years and we never could make it work. Rob made it work! He is excellent and worked diligently to make everything work! He helped in every way possible and we very much appreciate his efforts and enjoyed working with him very much. Michael and Kathy Larkin. More

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Top in Class and service Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We wa Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We walked away feeling comfortable about our decision and knew we were working with a dealership who stands behind their product. Highly recommend! More

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Excellent Sales I used this dealership when I bought my first car and then went to a different dealer. After a pretty poor experience, I returned to this dealership f I used this dealership when I bought my first car and then went to a different dealer. After a pretty poor experience, I returned to this dealership for help in my next vehicle lease. Rob was hands down the kindest, most informed, available/responsive salesperson my fiancé or I have ever worked with. He explained everything so clearly and walked us through many car options, wasn't pushy or aggressive, and helped us get the perfect car. If I could give more stars to Rob, I would. I wasn't as big of a fan of the finance guy, but that was only like 10 minutes. I think we are officially Heritage lifers! More

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Enjoyed buying the car My wife and I just bought a used 2014 Prius from Rob Ploof at Heritage Toyota in South Burlington Vermont. Rob was extremely helpful patient and infor My wife and I just bought a used 2014 Prius from Rob Ploof at Heritage Toyota in South Burlington Vermont. Rob was extremely helpful patient and informative. He stepped us through the process with no hassles. The whole process took very little time . We would highly recommend Bob and Heritage to anyone in the market for a car ! More

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Stress free experience. The buying experience with Rob was truly enjoyable. No pressure. He let us steer the conversation. We knew what we wanted for a vehicle before we The buying experience with Rob was truly enjoyable. No pressure. He let us steer the conversation. We knew what we wanted for a vehicle before we came in. He quickly drew up the paperwork, and handed us over to Jeff, to take care of the financing. This was completed within a short period of time. Then we were introduced to Jeremy, who went over all the features of the car. He was very thorough, and even paired up our phones to the Bluetooth. Truly, no stone left unturned. All in all, everyone that we came in contact with at Heritage Toyota was professional, courteous, and very friendly. We will definitely be a repeat customer when our lease is up. More

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Two thumbs up Rob went above and beyond to make our deal happen. We did the majority of the negotiations over the phone. In and out of the dealership in about an ho Rob went above and beyond to make our deal happen. We did the majority of the negotiations over the phone. In and out of the dealership in about an hour. Easiest car purchase ever!!! More

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Best car buying experience ever! I went into Toyota not having much of an idea what kind of car I wanted, just that I wanted a Toyota. I HATE car buying, and even worse, salesmen! Ro I went into Toyota not having much of an idea what kind of car I wanted, just that I wanted a Toyota. I HATE car buying, and even worse, salesmen! Rob's approach was far different then what I had experienced before. He didn't rush me, he didn't pressure me, he just gave me the facts about the vehicles I asked about. He made some excellent suggestions as well. All other dealerships I have been to have made me feel like I was swindled into buying something I didn't want. Not this time! I'm so happy with the vehicle I chose and its definitely due to Rob's patience and easy going approach. Thanks Rob! Can't wait until we need another new vehicle, we will be going right to Rob. More

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Rob rocks!! Rob made shopping for a car fun! And mind you we REALLY dislike car shopping. He was so easy to work with, super friendly & very knowledgeable. It was Rob made shopping for a car fun! And mind you we REALLY dislike car shopping. He was so easy to work with, super friendly & very knowledgeable. It was easily the best buying experience we’ve had yet. Rob was happy to help & communicate with us outside of his normal business hours & for that we are very thankful since it’s often hard to find time with work & such. Jeremy Martin (delivery specialist) & Travis Green (finance) were both also equally as helpful when it came to showing us the technology within the Rav 4 & helping us through the final financial piece. Very knowledgeable & never pushy, just plain helpful! Overall it was a very low pressure environment with extremely honest & trustworthy professionals. We will forever be Toyota owners thanks to Rob and the group at Heritage Toyota. Kristi & Justin More

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Before shopping elsewhere, stop in and talk with Rob Ploof. Rob Ploof in Sales was very knowledgeable and helpful. Rob was able to find the right car for my needs. He was very friendly and approachable, and a Rob Ploof in Sales was very knowledgeable and helpful. Rob was able to find the right car for my needs. He was very friendly and approachable, and available for any questions I had even during hours/days outside his normal business hours. You owe it to yourself to stop in and at least talk with Rob before you consider purchasing a car with other dealerships. Benjamin Bright in Financing was clearly interested in my best interests when it came to extended coverage on my vehicle, and was very personable and knowledgeable. More

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