Professional service with well informed staff and great
accommodations. Would happily recommend to friends and family.
accommodations. Would happily recommend to friends and family.
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by Logan
Verified Customer
Verified Customer
Other Employees Tagged:
Codey Lambert
Jun 06, 2022 -
Fort Wayne Kia responded
Thank you for your feedback on your recent visit to Fort Wayne Kia. It's great to hear that you had such a positive experience!
Everyone that works at Kia was great from sales to
management to finance. Great experience.
management to finance. Great experience.
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by MANDEEALANA
Verified Customer
Verified Customer
Other Employees Tagged:
Codey Lambert
Jun 06, 2022 -
Fort Wayne Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.
FW Kia always gives me excellent Service when Purchasing
or serving my vehicle! I always recommend them to my Peers.
or serving my vehicle! I always recommend them to my Peers.
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by RAEIMBODY
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Buss
May 31, 2022 -
Fort Wayne Kia responded
We appreciate your business and our team looks forward to serving you again soon!
Rob and Tom were very professional, knowledgeable, and
courteous during the entire car buying experience. I love my new Kia!
courteous during the entire car buying experience. I love my new Kia!
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by ELIZABETH.OLRY
Verified Customer
Verified Customer
Other Employees Tagged:
Tom Byrum and Jesus Barrabi
May 31, 2022 -
Fort Wayne Kia responded
Thank you, Elizabeth! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia!
My service experiences with Fort Wayne Kia have always
been thorough, efficient, and honest. I trust the people and the work they do to keep my car in great shape.
been thorough, efficient, and honest. I trust the people and the work they do to keep my car in great shape.
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by jycarter
Verified Customer
Verified Customer
May 25, 2022 -
Fort Wayne Kia responded
Thank you for the great feedback!!
Courteous, helpful and friendly sales staff.
Got my new car ready queickly exactly on time. Kia makes a great car and would recommend this dealership to all my friends!
Got my new car ready queickly exactly on time. Kia makes a great car and would recommend this dealership to all my friends!
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by LISA
Verified Customer
Verified Customer
Other Employees Tagged:
Mario
May 13, 2022 -
Fort Wayne Kia responded
Thank you, Lisa. It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!
The dealership owed me a 2nd key and never came through.
I’ve made multiple attempts to get one but they send me to someone’s voice mail and I never get a returned call. I wouldn’t recommend this company fo
I’ve made multiple attempts to get one but they send me to someone’s voice mail and I never get a returned call. I wouldn’t recommend this company for anything.
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by EJROCKHILL
Verified Customer
Verified Customer
May 13, 2022 -
Fort Wayne Kia responded
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.
May 13, 2022 -
EJROCKHILL responded
After reaching out a dozen times, is one more time going to do anything?
Wonderful experience with Ben from start to finish and he
kept me up to date.
kept me up to date.
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by GEORGENP812
Verified Customer
Verified Customer
Other Employees Tagged:
Ben Bohata
May 12, 2022 -
Fort Wayne Kia responded
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Buyer Beware, the Finance guys will scam you and lie to
you, and then call you a liar for calling them on their BS.
you, and then call you a liar for calling them on their BS.
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by TJAKACKY75
Verified Customer
Verified Customer
Other Employees Tagged:
Pete Herman, Jay Barrabi
May 02, 2022 -
Fort Wayne Kia responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
They included a low jack system of 550 dollars that I did
not want. They tried and tried to get me to purchase extended warnity. I didn't want. They first offered me a ridiculous amount for my trade. Not hap
not want. They tried and tried to get me to purchase extended warnity. I didn't want. They first offered me a ridiculous amount for my trade. Not happy. No title yet been 22 days.
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by BONNIEDIEHL1958
Verified Customer
Verified Customer
Apr 26, 2022 -
Fort Wayne Kia responded
Bonnie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
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15 yrs, 4 mos
