Rob Pargeon
Rob Pargeon at Fort Wayne Kia

Rob Pargeon | Page 2

General Manager

Fort Wayne Kia

1112 Ave of Autos
Fort Wayne, IN 46804

not yet
rated
95 Reviews
not yet
rated

95 Reviews

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Dealership Experience

15 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

95 Reviews of Rob Pargeon

January 20, 2023

Dealership Rating
Employee Rating

Great service and quick repair time. The service manager kept me informed of the progress. More

by Sctndy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

January 14, 2023

Dealership Rating
Employee Rating

We have bought a total of 6 Kia's from this dealership over the last 12 years. Always hate had a great experience! More

by JAMESELOWE28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Codey Lambert

Jan 16, 2023

Fort Wayne Kia responded

James, It's great to hear that Codey and Rob were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you being a loyal customer for 12 years! Thank you for choosing Fort Wayne Kia!

January 07, 2023

Dealership Rating
Employee Rating

Don't like the credit card fee, especially don't like the fact that I was not made aware of it until checkout and then was told I could not take my car off premises until I paid - I had left my checkbook at More

by braftree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2023

Fort Wayne Kia responded

Thank you for taking the time to leave us a review. We're sorry to hear about your experience. We'd like to discuss things further. Please reach out to us at your convenience.

December 24, 2022

Dealership Rating
Employee Rating

Great experience at Ft Wayne Kia! No hassles and a great price made my decision easy More

by GRIZZLY7182
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Stephen Allsteadt , Pete Herman

Dec 26, 2022

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

December 22, 2022

Dealership Rating
Employee Rating

Despite the fact that I had an appointment scheduled and confirmed for 7:30 AM. The service department does not open on Saturday until 8 AM, when I did finally get the service, the service manager was great More

by ANNEKARR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 22, 2022

Fort Wayne Kia responded

Quality customer service is always our number one priority, and we're sorry to hear about the scheduling issue. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

November 14, 2022

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Employee Rating

Didn't try and force a sale and was extremely fair and honest. Would definitely buy from again More

by DEGROOT_STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Allsteadt, Brianna Modugno , Jerome Dowdell

Nov 15, 2022

Fort Wayne Kia responded

Thank you, Steven, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 03, 2022

Dealership Rating
Employee Rating

It took 3 calls for someone to pick up in service. It took 3 visited to fix back hatch latch on my van. It cost $650 to fix a manual back door. More

by DONGREULICH8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Grove, Stephen Allsteadt, Brianna Modugno , Jerome Dowdell, Pete Herman, Andrew Kistler, Codey Lambert, Nick Nguyen

Nov 07, 2022

Fort Wayne Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Don, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 31, 2022

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Employee Rating

Always fast, reliable service. They always go over what needs done, and what they recommend. More

by WAGGS.BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Grove

Oct 31, 2022

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

October 20, 2022

Dealership Rating
Employee Rating

No return calls when placed daily looking for the status of my vehicle title. Received promises that someone would call me back but no one did. Very disappointed in Zach N. Spoke to Rob (Manager) who also p More

by WOLVERINES
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Zach N.

Oct 23, 2022

Fort Wayne Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to management directly to let us know the best way to contact you and we will reach out.

October 05, 2022

Dealership Rating
Employee Rating

Great work from the team, place was clean, car works, workers smiled, FREE STUFF, Worth it More

by DARIUSKING76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Allsteadt, Brianna Modugno , Jerome Dowdell

Oct 06, 2022

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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