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Rob Martin
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Rob Martin
Service advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
67 Reviews
Rob is a detailed orientated service advisor with a strong focus on customer service and satisfaction. He has experience as an ASE Master Certified technician which allows him to explain even the most technical aspects of repairs in a way that everyone can understand, thus educating the customers to allowing them to make an educated decisions regarding their vehicle's repairs and services. Rob is a dedicated family man, well as much as a golf addict can, who has been married for 25 years to his wife, Michele. They have a 20 year old son, Ty, who is evolved in golf, and volleyball.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
36 yrs
Specialties & Trainings
ASE Certified Service Advisor
ASE Master Certified Technician
67 Reviews
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67 Reviews of Rob Martin
April 06, 2025
Rob was very kind and understanding when we had to bring our vehicle back in for round two of a safety recall. He offered us a future service for the inconvenience since we had to bring it in a second time. our vehicle back in for round two of a safety recall. He offered us a future service for the inconvenience since we had to bring it in a second time. More
by mksjruppel
Verified Customer
April 04, 2025
Very helpful and accommodating. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. More
by Babybot
Other Employees Tagged: Mitch Darrow, Jordan Seagren, Keith Mcginnis, Abigail Lundberg, Nick Inman, Ryan Knepprath
March 31, 2025
Great customer service. The quality of work done on my vehicles has always been excellent. The quality of work done on my vehicles has always been excellent. More
by jusch28
Other Employees Tagged: Seth A Tearney
March 27, 2025
I’ve been here a few times for oil changes and warranty work. They have been great to deal with every single time! work. They have been great to deal with every single time! More
by Josh Z
Other Employees Tagged: Keith Mcginnis
March 07, 2025
Friendly and knowledgeable staff. Quick and reliable service. That's why I always come back. Highly recommend. Quick and reliable service. That's why I always come back. Highly recommend. More
by dshouse517
Other Employees Tagged: Seth A Tearney, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nick Inman
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