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Rob Martin
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Rob Martin
Service advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
61 Reviews
Rob is a detailed orientated service advisor with a strong focus on customer service and satisfaction. He has experience as an ASE Master Certified technician which allows him to explain even the most technical aspects of repairs in a way that everyone can understand, thus educating the customers to allowing them to make an educated decisions regarding their vehicle's repairs and services. Rob is a dedicated family man, well as much as a golf addict can, who has been married for 25 years to his wife, Michele. They have a 20 year old son, Ty, who is evolved in golf, and volleyball.
Read moreDealership Experience
7 yrs
Industry Experience
35 yrs, 11 mos
Specialties & Trainings
ASE Certified Service Advisor
ASE Master Certified Technician
61 Reviews
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61 Reviews of Rob Martin
March 07, 2025
Friendly and knowledgeable staff. Quick and reliable service. That's why I always come back. Highly recommend. Quick and reliable service. That's why I always come back. Highly recommend. More
by dshouse517
Verified CustomerOther Employees Tagged: Seth A Tearney, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nick Inman
February 26, 2025
Always a friendly and helpful experience. If there is a problem they always come through and make it right. Love the store! If there is a problem they always come through and make it right. Love the store! More
by LWEISS76
Other Employees Tagged: Noah Luckiesh, Seth A Tearney, Justin Gersonde, Jordan Seagren, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli, Nick Inman
February 25, 2025
All are cordial and knowledgeable regarding Toyota products. People are friendly and answered all questions products. People are friendly and answered all questions More
by stlisko
Other Employees Tagged: Abigail Lundberg
February 22, 2025
The crew was ready for me and so was Rob . I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. More
by SYODER2
Other Employees Tagged: Keith Mcginnis, Nicholas Pastorelli
February 22, 2025
It's nice, clean, and the people are very professional. They are serious about your vehicle. They are serious about your vehicle. More
by POW441
Other Employees Tagged: Janessa Rios , Dan Domask
February 15, 2025
The dealership was good about the initial repair however, when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record when it didn’t seem to fix the issue I was informed it must be an inherent problem. It seemed as though I had hit a dead end. I was able to record the issue I was having which they are now going to take another look at it. Fingers crossed they can figure it out. More
by Scardino7
Other Employees Tagged: Jordan Seagren, Keith Mcginnis, Abigail Lundberg
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