Rob Franklin
Rob Franklin at Casey Toyota
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Rob Franklin

Sales Consultant

Casey Toyota

601 E. Rochambeau Dr.
Williamsburg, VA 23188

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7 Reviews

Rob has worked with Casey since 2002 and has been in the automotive industry for over 20 years. He served in the U.S. Marine Corps and participates in an adult soccer league.

Languages Spoken

Japanese Japanese

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7 Reviews

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7 Reviews of Rob Franklin

August 18, 2024

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Employee Rating

Ashley explained all the work that needed to be done on my 2020 Tacoma in detail More

by Samoht196823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Casey Toyota responded

Thank you for the 5 Star review! We are honored to serve you. Thank you, Mark Shebelski, GM

August 13, 2019

Dealership Rating
Employee Rating

Got a 2020 Toyota Corolla - love it and love the staff It's to be expected that staff would take good care of a customer or potential customer. But there has been a lot of follow-up, which I really apprec More

by mpartain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Casey Jr., Daniel Aguilera , David Lowey

June 28, 2019

Dealership Rating
Employee Rating

Excellent service Excellent experience! My wife and I really enjoyed how polite, happy and stress free the dealership was. We live in Gloucester and totally forgot that More

by Jack F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 28, 2019

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Employee Rating

I got more truck then I thought I could Bought a RAV4 for my wife in February and I was back in May to get my new truck. Rob worked with me and I got more truck then I thought I could get fo More

by new truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2019

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Employee Rating

The sales people and Miles Casey are wonderful! Just bought my second car from Casey. They have treated me like a queen for the last 4 years. I changed car makes just so I could stay with them for t More

by SchergerShack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miles Casey, Suzy Herring

May 13, 2019

Casey Toyota responded

SchergerShack, We appreciate your business once again! You deserve to be treated like a queen and we look forward to many more years of providing excellent service. Thank you, Mark Shebelski, GM

November 18, 2018

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Employee Rating

Wonderful Experience Rob Franklin was great! Very personable. We came in about an hour before closing. He was very patient, kind, and accommodating when it came to what we More

by Ollie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miles Casey

September 19, 2018

Dealership Rating
Employee Rating

Rob Franklin is Awesome! Rob Franklin just sold my daughter her first car and his customer service was top notch. I had no doubt it would be because he sold me a Jeep 8 yrs ag More

by RickM911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Hensel

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