Rob Douglass
Rob Douglass at Piazza Mazda of Reading
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Rob Douglass

General Manager

Piazza Mazda of Reading

3728 Pottsville Pike
Reading, PA 19605

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56 Reviews

Rob has been with the Piazza Auto Group for over 12 years, and at this location since February of 2018. He loves being able to meet our customers and help in any way with their experience here at the dealership. In his spare time, Rob enjoys horseback riding, volunteering, and travel. Rob loves the Mazda CX-30 and has a CX-30 Turbo.

Dealership Experience

6 yrs, 10 mos

Industry Experience

28 yrs, 8 mos

Languages Spoken

English English

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56 Reviews

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56 Reviews of Rob Douglass

May 22, 2023

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Employee Rating

I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them hav More

by atkins400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 03, 2022

Dealership Rating
Employee Rating

Our experience with Piazza Mazda began several months ago when we first thought we would be in the market for a new vehicle. While the country was still in the midst of the pandemic most other dealers barel More

by Dave S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Santin , Andres Castro

August 14, 2021

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Employee Rating

I had the best experience buying a car at Piazza Mazda of Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her traine More

by Samantha Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 05, 2021

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Employee Rating

They are sensitive to please their customers! We have had 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. More

by pjanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 21, 2021

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Employee Rating

The salesperson I worked with was very knowledgeable and nice. However this was my fourth lease so the deal was done over the phone with the manager. When I got there the manager never actually spoke to me More

by cindybohr
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andres Castro

June 24, 2021

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Employee Rating

Been going for years. Have bought my last 5 cars there. Found it a great place to do business More

by SCHWA16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Santin , Andres Castro

June 20, 2021

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Employee Rating

Piazza Mazda in Reading was super friendly and very helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process ver More

by Cash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 26, 2021

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Employee Rating

Great people! Sales department is friendly and very informative about the automobiles! Got great service from parts and service department! And at a good price! More

by JOELHOLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Santin, Jobin Grandstrom , Andres Castro

May 22, 2021

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Employee Rating

Great people easy to business with. Have purchased 6 cars from them and the have never let me down. Love the video showing any areas of concern. More

by jfastow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Santin , Andres Castro, Chris Lund

May 22, 2021

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Employee Rating

Very easy to deal with. When servicing they leave the car clean. Buying experience both times was a good experience. When getting cars serviced the folks are friendly and professional. More

by ronc3h8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Santin, Jobin Grandstrom , Kaitlyn Lawniczak

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