Rob Chen
Rob Chen at Max Ford of Harrisonville
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Rob Chen

Finance Manager

Max Ford of Harrisonville

2502 Cantrell Rd
Harrisonville, MO 64701

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Rob Chen

September 22, 2024

Dealership Rating
Employee Rating

Very well stocked, clean and professional. Worth the drive from Kansas. Will definitely return again in the future More

by Doja Che
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Brown

August 03, 2024

Dealership Rating
Employee Rating

Friendly dealership. I was a little disappointed I got the car home and service engine oil light came on. More

by kfluegel66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Giess

Aug 06, 2024

Max Ford of Harrisonville responded

Hello, thank you for your feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (816) 380-3251 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 23, 2024

Dealership Rating
Employee Rating

Got me in and out quickly. Didn't seem to push the extra stuff like warranty and accessories. More

by lilboss1970
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Brown

Jul 24, 2024

Max Ford of Harrisonville responded

Thank you so much for your excellent review! We strive to provide top-notch customer service and happy you had a pleasant experience with our team. Thank you again for your business and have a wonderful day!

September 08, 2023

Dealership Rating
Employee Rating

Everything has been great so far, hope that continues when we pick up the car. More

by bill.birchfield
Recommend Dealer
Yes

Other Employees Tagged: Brandon Litton

Sep 11, 2023

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your positive feedback and look forward to doing business with you again in the future. Take care!

September 06, 2023

Dealership Rating
Employee Rating

Nobody is ever at parts counter, even when you ring the bell. Service dept has issues with parts dept, because they can't find them. Knowlege of issues with a Brand New F150 concerning warranty of the More

by mark@greatplainskc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zack Lemen, Glenn Ardolino , Tony Freitek, Michael Rybolt, Colton Strickland

August 27, 2023

Dealership Rating
Employee Rating

Excellent care and help. Answered all our questions and explained every step of the way, thanks! More

by maverick6
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Giess

Aug 28, 2023

Max Ford of Harrisonville responded

Thank you for your praise and kind comments about our team! We appreciate the opportunity to earn your business and hope you enjoy your new vehicle. Take care and see you again soon!

August 20, 2023

Dealership Rating
Employee Rating

Purchased a used car they had on their lot. Jake was very helpful and I would recommend Max Motors to anyone looking to buy a car that would like a stress free sales process. More

by John Greene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Giess

Aug 21, 2023

Max Ford of Harrisonville responded

We're happy you found our staff to be so supportive during your experience here at Max Ford of Harrisonville. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you for your business and we look forward to your next visit!

August 18, 2023

Dealership Rating
Employee Rating

This was the best experience buying a car and oh boy how many cars I have purchased in my lifetime. They were able to put me in a vehicle I was only dreaming about but never thought that it was achievable More

by Dawn Kiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levente Illes

Aug 21, 2023

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your business and hope you have a great day!

August 18, 2023

Dealership Rating
Employee Rating

Everyone was very nice and helpful. They definitely made the buying process easy and stress free! More

by ambermhynds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Barber

Aug 21, 2023

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! If you have any additional needs or questions, we will be more than happy to assist you. Congratulations on your new car!

August 16, 2023

Dealership Rating
Employee Rating

This was a great experience buying my first car. The car was ready for me upon arrival. Financing was easy and I got a great interest rate through ford, much better than the bank offered! Thank y More

by karenjay36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Barber

Aug 17, 2023

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business!

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