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Rob Carlson
732 Reviews
I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
30 yrs, 2 mos
732 Reviews
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732 Reviews of Rob Carlson
March 22, 2018
Excellent I would like to commend Mr. Robert Carlson (my Service Advisor) for his exemplary work. He goes far and beyond his scope of duty to help resolving co I would like to commend Mr. Robert Carlson (my Service Advisor) for his exemplary work. He goes far and beyond his scope of duty to help resolving complex situations. He is very intelligent and he always makes the customer feel calm and comfortable. He is really excellent and provides an outstanding quality of service. More
by CEKOSMAS1
Verified Customer
March 22, 2018
fix sunroof malfunction Always a pleasure dealing with Rob Carlson. He's extremely professional, courteous and responsive. the issue was resolved quickly with no interruption Always a pleasure dealing with Rob Carlson. He's extremely professional, courteous and responsive. the issue was resolved quickly with no interruption in my daily routine. Much appreciated More
by CAPPA4
March 22, 2018
Excellent quick work Very knowledgeable service manager easy to deal with amazing service walked in service provided in one day very good job I will recommend of the frien Very knowledgeable service manager easy to deal with amazing service walked in service provided in one day very good job I will recommend of the friends also More
by SYEDHOCKEY
March 22, 2018
Service Rob Carlson is always a pleasure to work with. He is timely, patient, and cooperative. He always goes above and beyond to make sure all concerns are t Rob Carlson is always a pleasure to work with. He is timely, patient, and cooperative. He always goes above and beyond to make sure all concerns are taken care of. More
by GTAGERAM
March 22, 2018
Excellent And fu and Rob Carlson are friendly and provide great service and followed up I will recommend to my friend and my family Thank you very much And fu and Rob Carlson are friendly and provide great service and followed up I will recommend to my friend and my family Thank you very much More
by ylc113
Other Employees Tagged: Andy Fu
March 22, 2018
Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Also have worked with Tom Walton in sales for over 9 years. He is an excellent person and very helpful with our purchases. We leased a vericle from Rallye Lexus and I would never go back there. The car was horrible had lots of problems and no one cared. Rallye Mercedes is my number 1 never getting another Lexus More
by BLIV7900
Other Employees Tagged: Katie Lyons , Tom Walton
March 22, 2018
Robert Carlson was fantastic great customer service, Robert deserves a raise - extremely attentive and made sure it was a smooth experience. Robert definitely deserves a promoti great customer service, Robert deserves a raise - extremely attentive and made sure it was a smooth experience. Robert definitely deserves a promotion and/or raise. thanks More
by BRIANB11
March 22, 2018
NEVER SATISFIED While the service consultant is always a pleasure, the issues with the trucks are never completely addressed! The service dept takes shortcuts with th While the service consultant is always a pleasure, the issues with the trucks are never completely addressed! The service dept takes shortcuts with the required services; not filling fluids, windshield wipers, etc. I pay an outrageous amount of money for the service, the car is never ready before a week and even then the issues have not been addressed. More
by SIVANREGINE
March 22, 2018
Outstanding!!! I have been purchasing and servicing at Rallye for many years. Always First-Class service and Rob just couldn't be more polite or helpful! LOVE THEM!! I have been purchasing and servicing at Rallye for many years. Always First-Class service and Rob just couldn't be more polite or helpful! LOVE THEM!!! More
by SCOTT.LEVIN
January 06, 2018
20 years with Rallye MB I have purchased/leased more than a dozen MB's; C-E & S class models since 1997. Each experience a pleasure-all with a single sales professional-Larry I have purchased/leased more than a dozen MB's; C-E & S class models since 1997. Each experience a pleasure-all with a single sales professional-Larry Greco who I followed from a south shore MB dealer. Service with Rob Carlson another great experience and the Pre-Owned manager is very fair and excellent to work with. Doreen in Service Department a great asset as are receptionists in new car showroom and the valets as well. This is a well trained and managed team More
by Raymond D'Alessio
Other Employees Tagged: Larry Greco
