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Rob Carlson
Rob Carlson at Rallye Motors
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Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
635 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 6 mos

Industry Experience

28 yrs, 9 mos

4.9

635 Reviews

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635 Reviews of Rob Carlson

April 14, 2025

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Employee Rating

The customer service is excellent, which is provided in spades. The vehicle operates well, good as new. More

by NM
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Recommend Dealer
Yes
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Apr 14, 2025

Rallye Motors responded

Thank you for the kind words! We're so happy to hear that you had an excellent experience and that your vehicle is running like new. Providing top-notch service is always our goal, and we're grateful for your trust. Looking forward to seeing you again!

April 03, 2025

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It is a pleasure dealing with my service manager, Rob Carlson, who is a knowledgeable professional. His advice on service is always spot on and he and the Rallye Service Department have earned my trust. More

by jayscheiner
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Service Time
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Recommend Dealer
Yes
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Apr 04, 2025

Rallye Motors responded

Thank you for sharing your positive experience! We're thrilled to hear that Rob Carlson and the Rallye Service Department have earned your trust. His expertise and professionalism truly make a difference. We appreciate your continued confidence in us and look forward to serving you again!

March 29, 2025

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Rob is the best is the best , always looking out for the customer and makes sure the work performed is perfect More

by COMLEN
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Recommend Dealer
Yes
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Mar 30, 2025

Rallye Motors responded

Thank you for the great feedback! We're so glad to hear that Rob provided excellent service. We truly appreciate his dedication to ensuring every customer is taken care of.

March 28, 2025

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Rallye continues to provide top notch service! The service department does an amazing job from making the appointment to making sure my car is serviced properly and spotless! More

by Stembi29
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Recommend Dealer
Yes
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Mar 29, 2025

Rallye Motors responded

Thank you for your wonderful review! We're thrilled to hear that you continue to have such positive experiences with our service department. We take great pride in providing top-notch care and ensuring your vehicle is in excellent condition. We look forward to serving you again soon!

March 27, 2025

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My great service experience continues. I’ve been a Rally customer for over 40 years. Never had a bad service experience. Rob Carlson is the very best. Thanks More

by 328FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

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Mar 27, 2025

Rallye Motors responded

Thank you for your continued trust and loyalty over the years! We're thrilled to hear that your great service experience continues, and we're so glad Rob Carlson has provided you with the best service. We truly appreciate your long-term support and look forward to serving you for many more years to come!

March 27, 2025

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The Rallye Service Department is exemplary, from the service reps, to the techs, to the men who welcome you, to the men who send you on your way. Rob Carlson, in particular, is outstanding, and he alwa More

by PPETERS944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that your experience with our Service Department, and Rob Carlson in particular, was exemplary. Our team works hard to provide the best service possible, and it's great to know that it made a positive impact on you. We appreciate your continued trust in us and look forward to serving you again in the future!

March 24, 2025

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Employee Rating

Dealership is always on time, I always get a loners thanks to my friend Robert my service writer, clean and friendly. More

by mo
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Recommend Dealer
Yes
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Mar 24, 2025

Rallye Motors responded

Thank you for your loyalty and kind words! We're glad Robert and our team continue to provide you with great service and a smooth experience. See you next time!

March 22, 2025

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The best in its class, from the moment you pull up until the moment you pull off, it's 100% customer diamond class service More

by DCLANCA
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine, Rodni Teimourian, Richard DeAngelo, Liz Vagueiro, Harez Fedaie, Trentino Manco

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Mar 22, 2025

Rallye Motors responded

Thank you for the amazing feedback! We’re thrilled to hear that you received top-notch service from start to finish. We always aim to provide a diamond-class experience, and we truly appreciate your kind words!

March 22, 2025

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Rob Carlson is the best service advisor regardless of dealership or car brand. Everytime I come in he makes me feel like family! Rob provides me with detailed updates while my car is being worked on and More

by TLAMPERT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2025

Rallye Motors responded

Thank you for such an incredible review! We're thrilled to hear that Rob consistently provides you with exceptional service and makes you feel like family. He truly goes above and beyond, and we’re lucky to have him on our team. We appreciate your trust in us and look forward to continuing to take care of you and your car!

March 14, 2025

Dealership Rating
Employee Rating

Thanks a lot to Adina who does the scheduling for me to receive the incredible Service ! More

by AVIM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adina from apointment schedule

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Mar 14, 2025

Rallye Motors responded

Thank you for your 5-star review! 🌟 We're so glad to hear that Adina provided excellent scheduling service for you. We appreciate your kind words and look forward to serving you again!

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