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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
651 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 7 mos

Industry Experience

28 yrs, 10 mos

4.9

651 Reviews

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651 Reviews of Rob Carlson

May 30, 2025

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Employee Rating

Patrick was very helpful polite and professional Service was preformed in a timely manner which was very helpful. Prices seem a bit high. More

by FROGOBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Patrick Ripley

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May 30, 2025

Rallye Motors responded

Thank you for your feedback! We're so glad to hear that Patrick provided helpful, polite, and professional service, and that everything was completed in a timely manner. We appreciate your thoughts on pricing and will be sure to share your input with our team.

May 28, 2025

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Always a pleasure to service and to purchase my vehicles here. Robert Carlson is a true professional. More

by DAVID.COSTA
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Service Time
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Recommend Dealer
Yes
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May 29, 2025

Rallye Motors responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that it’s always a pleasure to service and purchase your vehicles with us. Robert Carlson will be delighted to know you appreciate his professionalism. We look forward to serving you again.

May 28, 2025

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Excellent Customer service by Rob Carlson. Extremely helpful and the best at getting you in for service with a loaner car. More

by ERIKA.SPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Rallye Motors responded

Erika, thank you for the kind words! We’re glad to hear Rob Carlson provided excellent service and made sure you had a loaner car. We appreciate your feedback and look forward to serving you again.

May 27, 2025

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The absolute best in the service business. Professional from beginning to end. Well aware of speed and efficiency More

by Joseph.cortese
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Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Rallye Motors responded

Thank you for the kind words! We’re proud to provide professional and efficient service from start to finish. Your feedback means a lot to us.

May 19, 2025

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Excellent service, friendly and professionally advise, good dealership to have the car serviced. Will recommend to friends. More

by PETER96
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Rallye Motors responded

Thank you for the great feedback! We're glad you had an excellent experience with our team. We truly appreciate your recommendation and look forward to seeing you again for your next service visit!

May 10, 2025

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I've always admired their care, transparency, and attention to listen to the customers details. More

by Deebeee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Martin Rios

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May 10, 2025

Rallye Motors responded

Thank you for your thoughtful feedback! We're truly grateful for your kind words and are so glad to hear you appreciate our care, transparency, and attention to detail. Listening to our customers is at the heart of what we do. We look forward to serving you again!

May 07, 2025

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Rob is the best. Always gets me out quickly and everything is always done perfectly. Will continue to work with him and speak highly of him! More

by L Williams
Workmanship
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Rallye Motors responded

Thank you for the great feedback! We're thrilled to hear Rob consistently delivers excellent service and keeps things running smoothly. We'll be sure to pass along your kind words—he’ll appreciate them! Looking forward to seeing you again!

May 04, 2025

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Always a pleasure to see Rob Carslon . He always treats me like he cares! What a pleasure with the service department and the overall experience! More

by frankcastoria
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 05, 2025

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear Rob Carlson and our service team continue to make your visits a great experience. We truly appreciate your loyalty and look forward to seeing you again!

April 30, 2025

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As soon as I got in, I was greeted and in under five minutes, I was with my customer service rep who got everything going super fast the amount of time they said it was gonna take for the time it took w More

by GINAH11575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Rallye Motors responded

Thank you so much for the great feedback! We're thrilled to hear your visit was quick, smooth, and welcoming from the moment you arrived. We truly appreciate your recommendation and look forward to seeing you again for future service or sales needs!

April 26, 2025

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Employee Rating

Excellent service by Rob Carlson and the team! Happy to recommend rallye motors to all MB owners More

by OBPMUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're thrilled to hear Rob Carlson and the team provided excellent service. We truly appreciate your recommendation and look forward to welcoming you back to Rallye Motors!

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