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Rob Carlson
Rob Carlson at Rallye Motors
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Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
625 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 5 mos

Industry Experience

28 yrs, 8 mos

4.9

625 Reviews

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625 Reviews of Rob Carlson

March 05, 2025

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Employee Rating

Rob Carlson is excellent. He was able to fix all my issues quickly and without any trouble. I highly recommend him! More

by RFREE84201
Recommend Dealer
Yes
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Mar 05, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear Rob Carlson was able to resolve all your issues quickly and efficiently. We appreciate your recommendation and are thrilled to have him on our team!

March 01, 2025

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Ease of scheduling, courtesy of staff, knowledge of all members with whom I had contact, service completed in a timely manner with frequent updates More

by JUDIROSS814
Service Price Transparency
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Recommend Dealer
Yes
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Mar 01, 2025

Rallye Motors responded

We’re so glad to hear you had a smooth and efficient experience with our team! Thank you for your kind words—we appreciate your support!

February 20, 2025

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Rob Carlson is the best, knowledgeable and fair minded! !! Always polite and a pleasure to work with!!! More

by LEWISBAZAKOS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Diana Chuisano , Larry Greco just the best!!! 30 years of excellent salesmanship

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Feb 20, 2025

Rallye Motors responded

Thank you for the great feedback! We're so glad to hear that Rob made your experience pleasant and that his knowledge and professionalism stood out. We truly appreciate your kind words and look forward to working with you again soon!

February 16, 2025

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Rallye has been in my family for 40 years. I’m welcomed and taken care of. More

by CHRIS@AUTOCARENETWORK.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Stephen Augustine, Lisa Chea, Doug Foss, Richard DeAngelo

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Feb 17, 2025

Rallye Motors responded

Thank you for being a loyal part of the Rallye family for so many years! We’re so glad to hear that you always feel welcomed and well taken care of. We appreciate your continued trust and support!

February 06, 2025

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Highly professional stuff, very attentive to details and customer needs. We are using this dealership almost thirty years and change eight or nine cars. Quality of service and personal attention is the reas More

by DragonLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Vincent Vetere, Patrick Ripley

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Feb 06, 2025

Rallye Motors responded

Thank you for your kind words and loyalty over the years! We're thrilled to hear you've had such a positive experience with us. We truly appreciate your continued trust in our team and look forward to assisting you for many more years to come!

February 06, 2025

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Excellent customer service and took care of my wants and needs. I reccomend Rallye to anyone buying or leasing a mercedes More

by TLAMPERT13
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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Feb 07, 2025

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Rallye took great care of your needs and provided excellent customer service. Your recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out.

February 06, 2025

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Robert Carson always consistent and never fails to deliver excellent service , answers all my questions and is extremely helpful More

by hansauto
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Recommend Dealer
Yes
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Feb 07, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Robert Carson continues to provide you with excellent service and helpful assistance. Consistency is key, and we’re thrilled that he’s been able to meet your expectations. If you ever need anything else, don’t hesitate to reach out!

February 04, 2025

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Robert has a lots of compassion for his customers and I am very grateful to have him anytime I am there. He is on time and he understands that I need my van to do my job and always gives me my van back on More

by Masoudki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Laurino

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Feb 04, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Robert has consistently provided you with compassionate, professional service. It’s great to know he’s been reliable in getting your van back to you on time, especially when it’s essential for your job. We truly appreciate your feedback and are grateful to have you as a customer!

February 03, 2025

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I have experienced consistently excellent service from all areas within the Rallye Mercedes Service department. More

by GMIOVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Milian, Stephen Augustine

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Feb 04, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you've had consistently excellent service from our team. We strive to provide the best experience for every customer, and we're glad to know we've met your expectations. We look forward to serving you again soon!

February 02, 2025

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Employee Rating

Rob has been my service advisor since 2008 and has been nothing but professional, responsive, patient and honest. He takes time to explain everything in a way I’ll understand and work with me when necessa More

by ALK1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2025

Rallye Motors responded

Thank you for your loyalty and kind words! We’re thrilled to hear that Rob has consistently provided such exceptional service for you over the years. Your trust means a lot to us, and we’re proud to offer the level of customer service you deserve. We look forward to continuing to serve you!

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