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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
663 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

9 yrs, 10 mos

Industry Experience

29 yrs, 1 mo

4.9

663 Reviews

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663 Reviews of Rob Carlson

July 24, 2025

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Everyone was pleasant and , as this was my first service, I was delighted with the positive handling of both myself and my car. More

by Jfruitbine
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Chea

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Jul 25, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad your first service experience was a positive one and that our team made you feel welcome and well taken care of. We look forward to seeing you again next time! 🚗😊

July 17, 2025

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Up front and Personable service Timely and efficient Able to Taylor our car for my needs More

by DRRJSPINE3649
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Recommend Dealer
Yes
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Jul 18, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that you appreciated the upfront, personable service and that we were able to tailor the car to fit your specific needs. Providing timely and efficient support is what we strive for, and it’s great to know we hit the mark. Enjoy your new vehicle, and don’t hesitate to reach out if there's anything more we can do for you!

July 13, 2025

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A great experience as always. I will never go anywhere else to service my Mercedes More

by ex7500
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Recommend Dealer
Yes
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Jul 14, 2025

Rallye Motors responded

Thank you for your continued trust and loyalty! We're so glad to hear you had another great experience with us. It means a lot that you choose us to care for your Mercedes—looking forward to seeing you again next time!

July 06, 2025

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Fantastic service as always. Jerry Sherry truly goes out of his way for his clients. He helped me with two cars in the last month and I hope he doesn't decide to retire anytime s More

by ROBERT.ANDREWSMD
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

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Jul 06, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're thrilled to hear Jerry Sherry continues to deliver exceptional service and go the extra mile. We’re lucky to have him on our team, and we hope he stays with us for many more years. Enjoy your new cars!

July 04, 2025

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Level of service has gone down. Seems like they don’t care if you go somewhere else. They actually tell you that. Very disappointed after more than 30 years with them More

by UZIUNIQUE
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Recommend Dealer
No
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Jul 08, 2025

Rallye Motors responded

We're truly sorry to hear about your recent experience and understand how frustrating that must have been, especially as a valued customer for over 30 years. Your feedback is very important to us, and we take it seriously. We will be sharing your comments with our team to address the issue and work toward earning back your trust. - Paul Hartmann, Service Manager, Rallye Motors

June 30, 2025

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Rallye always provides exceptional service! Rob Carlson is an absolute pleasure to work with and has always ensured my Mercedes is taken care of. More

by Stembi29
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Recommend Dealer
Yes
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Jun 30, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that you consistently receive exceptional service at Rallye. Rob Carlson is truly dedicated to providing the best for our customers, and we're happy to know he's made such a positive impact. We appreciate your trust and look forward to continuing to take great care of your Mercedes.

June 27, 2025

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I was a customer over 15 years ago and was alway happy with Ralley Motors. After moving to Rockland County, I could not find a dealership the came close to the honesty and professionalism. I now travel More

by Arleen McCormac
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Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Patrick Ripley

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Jun 28, 2025

Rallye Motors responded

Arleen, thank you so much for your continued loyalty and kind words! We’re honored that you choose to travel from Rockland County to work with us—it truly means a lot. We're thrilled to hear that our team's honesty and professionalism continue to make a lasting impression. We look forward to providing you with excellent service for many more years to come!

June 26, 2025

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The service was punctual, professional, and knowledgeable. My vehicle was returned cleaner than when I dropped it off. More

by MRIOS0351
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Recommend Dealer
Yes
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June 22, 2025

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I love working with Rob Carlson in the service dept. he truly cares about his customers. thanks Rob for all your good work and thanks Rallye More

by VIVIAN4
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Recommend Dealer
Yes
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Jun 23, 2025

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear that Rob continues to provide such caring and dedicated service. We'll be sure to pass along your thanks—he’ll really appreciate it. Thank you for choosing Rallye!

June 19, 2025

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Very accommodating and well knowledgeable staff. Vinny Vetere always gives his undivided attention. He is knowledgeable and professional More

by mjd514
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

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Jun 20, 2025

Rallye Motors responded

Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.

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