Rob Brosig
Rob Brosig at Dorsch Ford Lincoln Kia
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Rob Brosig

Service Advisor

Dorsch Ford Lincoln Kia

2641 Eaton Road
Green Bay, WI 54311

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4.5
65 Reviews
4.5

65 Reviews

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65 Reviews of Rob Brosig

September 13, 2024

Dealership Rating
Employee Rating

They have friendly people working there. The place is clean. They explain what they are going to do with your vehicle. We were in and out in a timely manner. More

by jeanne
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 16, 2024

Dorsch Ford Lincoln Kia responded

Jeanne, we're glad to hear you had a positive experience with our team at Dorsch Ford Lincoln Kia. Thanks for the feedback!

August 13, 2024

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Employee Rating

Very prompt service friendly and attentive Very comfortable waiting area Whole experience was very good More

by heezenr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 14, 2024

Dorsch Ford Lincoln Kia responded

Thanks for the great feedback! We're glad to hear you had a positive experience with our team at Dorsch Ford Lincoln Kia and enjoyed our waiting area. We appreciate your support!

August 02, 2024

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Employee Rating

Awful customer service! Brought my car for service and paid a ton and the car was worse when I got it back then when I brought it there and they will not take responsibility More

by Brittany7107
Service Price Transparency
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Recommend Dealer
No
Aug 05, 2024

Dorsch Ford Lincoln Kia responded

Brittany, I'm really sorry to hear about your experience. This is not the level of service we aim to provide and I apologize for any inconvenience caused. Please reach out so we can discuss this further and find a resolution. Thank you, Brett Mastey - Service Manager - 920-469-3625

February 24, 2024

Dealership Rating
Employee Rating

My husband and I have been very happy with the service that we receive from Dorsch Ford. We love working with Cory and the sales department, Rob and the service department, and everyone is very courteous More

by Gloriann
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Fuhman. Commercial Account Manager. 5 Star *

Feb 26, 2024

Dorsch Ford Lincoln Kia responded

Hi Gloriann! It's great to know that you and your husband are happy with the service from our team at Dorsch Ford. We appreciate your kind words about Cory and Rob!

December 11, 2023

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They were very helpful and very professional. They got my vehicle done when they said. More

by John.oldeen
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Recommend Dealer
Yes
Dec 12, 2023

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

December 05, 2023

Dealership Rating
Employee Rating

Excellent service department and people, that’s why I always go to Dorsch with my vehicles More

by trink427
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Allcox

Dec 05, 2023

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

November 30, 2023

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Employee Rating

They are dependable and they take the time to explain things in a way we can all understand . More

by Kelleytammy712
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2023

Dorsch Ford Lincoln Kia responded

Hey Kelley, thank you for the 5-star rating! We're happy to hear that you find us dependable and value the clear explanations from our team at Dorsch Lincoln. We look forward to serving you again! Safe travels!

October 08, 2023

Dealership Rating
Employee Rating

Employees are always pleasant, organized, knowledgeable and efficient. Good explanations are given, and service was completed by the time promised. More

by Bobbie Sue
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 10, 2023

Dorsch Ford Lincoln Kia responded

Hi Bobbie! We're delighted to know that our team at Dorsch Lincoln was able to provide you with an efficient and pleasant service experience. Thanks for the positive feedback!

October 04, 2023

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Employee Rating

Excellent well organized service department. Accommodating shuttle service too. Quick and efficient check in and out. Car was cleaner than when I dropped it off. More

by Kat
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Dorsch Ford Lincoln Kia responded

Kat, we're delighted to know that you found our service department at Dorsch Lincoln efficient and well-organized. It's great to learn your car was returned cleaner than when it arrived! Thanks for the review.

September 01, 2023

Dealership Rating
Employee Rating

Dealship was helpful. Car was clean. Wait time was at a minimum. Staff was excellent. More

by Jamrvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Dorsch Ford Lincoln Kia responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? Brett Mastey - Service Manager - 920-469-3625

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