Rob Bender | Page 28

Superb Service As Always! Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes Another superb service as usual! Definitely Rob Bender is the BEST of the BEST! Always service with a smile and gives that personal touch that makes everyone feel special. It keeps me coming back. I have to say though, today service was even more so extraordinary, along with getting an oil change, replacing air in the tires with Nitro and installing a front license plate done by Julio Rodriguez, who did an exceptional job, Thank YOU Julio, I also had my vehicle detailed by Pat. The quality of the detail was totally Awesome, looked like a new car both inside and out. But what was even more Awesome is when I got in my car to leave, I noticed 2 5$ in the cup holder. A feeling of great gratitude came over me, like WOW, how amazing, this doesn't happen too many times. It was very heartwarming!! I looked for Rob, but he wasn't in his office, so I headed back home and called him. I asked who was the person who found the money and he told me "Pat was and he called me to tell me he found it and I asked him to just place it in the cup holder". I expressed my extreme surprise and deep appreciation and ask for him to please pass it forward to Pat. Thank YOU Pat for your true honesty, integrity, professionalism and superb workmanship!! Many Thanks to Everyone! Teresa Touchton More

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We have been a customer of Karl Flammer Ford since 2002, and have had all our service work done on our 2002 Thunderbird and our 2013 Edge. As always every body there have been friendly, courteious and genu and have had all our service work done on our 2002 Thunderbird and our 2013 Edge. As always every body there have been friendly, courteious and genuinely appreciative of our patronage. I always go into the show room to talk to may salesman Doug Gerhart at each visit. I did so this time, and also requested to speak to Mehgan Flammer which I did. She not only came out of her office to meet me, but spent probably 10 minutes chatting with me on a variety of issues, as well as the dealership and Ford cars in general. We really like dealing with Flammer, as it is a smaller dealership, so the feeling of being not only a customer, but part of the gang is awlays prevelant. Thank you to all for taking care of our service needs, and rest assured our continued patronage will be for many years to come. Sincerely, Ted and Marci Paige More

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I have driven Ford and Lincoln autos and trucks for the past 30 years. I have had relationships with dealerships up and down the east coast, PA, MD,SC and Florida. By far, Karl Flammer Ford team is by far past 30 years. I have had relationships with dealerships up and down the east coast, PA, MD,SC and Florida. By far, Karl Flammer Ford team is by far the best to deal with and the best in pricing from buying the new car to and to have that auto serviced correctly. Doug Gerhardt is the only person I will buy a car from and Rob Benders service team is the only techs that will touch my fords. I even ask Rob for advice on vehicles when I buy. I would also like to give kudos to the finance and new car manager that makes the buying experience a pleasant one. Thank You, Thank You, Thank You. William And Barbara Gauby, Palm Harbor, Florida More

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My last purchase was a new 2012 Ford Escape Limited. I have my service done at Karl Flammer Ford in Tarpon Springs. You can purchase a car or truck anywhere but great service after the sale is what' have my service done at Karl Flammer Ford in Tarpon Springs. You can purchase a car or truck anywhere but great service after the sale is what's important. Service at Karl Flammer Ford is excellent and working with Rob Bender in the service department is always a pleasure. Having professional sales people such as Tom Saffero on their staff to assists with your buying decision is a real added bonus. Their finance department is invaluable when it comes time to select a finance plan that is best suited to your budgetary needs. Follow up after the sale as well as after each service visit is excellent. Over the past twelve years I have purchased three vehicles from Karl Flammer Ford. In each case I was always treated professionally and with respect. I have purchased many vehicles in my lifetime however, the most pleasurable transactions were with Karl Flammer Ford. The sales experience is always a pleasure but the service is what keeps me coming back. Oh, yes there really is a Karl Flammer. I have met him and had lengthy conversation on a variety of subject matter. If you have the pleasure of meeting him you'll understand why his dealership operates the way it does. All of the aforementioned reasons are why I prefer to do business with Karl Flammer Ford and also why I will continue to go there for my future purchases and service. P. Dove, Hudson, FL More

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Starting at the front door with Rob Bender right on into Starting at the front door with Rob Bender right on into the actual service department is a very good experience. Very knowledgeable, considerate an Starting at the front door with Rob Bender right on into the actual service department is a very good experience. Very knowledgeable, considerate and friendly employees. Your employees make you feel very comfortable about being there. As far as we are concerned Karl Flammer Ford should definitely be at the top of the Ford dealerships. More

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I bought my car from Karl Flammer Ford, and I would not think of taking it anyplace else for service. To date, I am very pleased with the service and would not change a thing! Mary think of taking it anyplace else for service. To date, I am very pleased with the service and would not change a thing! Mary More

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I highly recommend Karl Flammer Ford for their service department. I recently had my F150 serviced at the dealership and once again was very pleased with the service performed and rapid turn-around time. department. I recently had my F150 serviced at the dealership and once again was very pleased with the service performed and rapid turn-around time. Rob Bender, the service advisor, is always professional, listens closely to the description of the problem and keeps me informed on the status of the repair and cost. My truck was ready when promissed and the repairs were done correctly. I will continue to go to Rob and Karl Flammer Ford for any future repairs, (however the F150 rarely needs it). KC More

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I was recommended to karl Flammer Ford by Rob Bender , who is a parent of one of my previous students at school. I first went to Karl Flammer Ford 2 years ago to purchase a F-150> with Robs help and the F who is a parent of one of my previous students at school. I first went to Karl Flammer Ford 2 years ago to purchase a F-150> with Robs help and the Flammer Ford team I was able to get into that F-150. It was beautiful.This past year I was foolish enough to trade out of my beautiful truck for a little sports car. Was a big mistake . I lived with it for 9 months and recalled Rob Bender who once again hooked me up with the Flammer team and happy to say I was able to get back into an F- 150 with lots of Flammer team help. I will never trade out of my Ford again unless it is for a new Ford . Without the Flammer Team working real hard for me I would have never been able to get this done.I am very greatful For the Karl Flammer Family. Thank you all. Ken Dempsey More

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We purchased a new Flex in 2009, it was a Demo & the windows were tinted. This week we were pulled over by a Pinellas County Sheriff's deputy who measured the amount of light penetrating our film. We we windows were tinted. This week we were pulled over by a Pinellas County Sheriff's deputy who measured the amount of light penetrating our film. We were told this dark film was illegal, yet the dealership sold the car to us this way. One would expect the dealership to know the auto laws & abide by them. We contacted the dealership and they were "shocked" that they would have installed illegal film on the Flex. Ultimately,they did the right thing and are in the process removing the illegal film & installing legal film., at no cost to us. We are very happy with our Flex. Very luxurious ride & lots of room. Also, Bobby Bender in the service department has always been the ultimate professional in dealing with us for our regular service work, prompt call backs & follow ups. The only person we did not get a return call from was Jim Flammer (General Manager)& we left 2 messages. More

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