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Rob Ball
Rob Ball at Donley Ford of Mt. Vernon
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Rob Ball

Used Inventory Coordinator

Donley Ford of Mt. Vernon

1455 Coshocton Ave.
Mount Vernon, OH 43050

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65 Reviews
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65 Reviews

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65 Reviews of Rob Ball

September 21, 2022

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Employee Rating

Excellent customer service. This was easy. Niki took the time to have my new truck detailed again. I couldn’t be happier. Always so professional and accommodating! Thanks! More

by Ang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Casebolt, Jayme Giffin, Brad Bennett, Gabe Atherton , Brian Antill, Alicia Childs, Niki Evanoff, Hayley Flowers-Kreps, Jeffrey Renner

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Sep 22, 2022

Donley Ford of Mt. Vernon responded

Thank you for the kind words Ang. We are so happy that you were satisfied with your service and your sales team top to bottom. Enjoy that new truck! We are here when you need us in the future.

June 09, 2022

Dealership Rating
Employee Rating

New Brakes and Rotors Staff provided transportation to and from dealership. All done in a timely manner. Always satisfied! More

by tier.robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Antill, Jeffrey Renner

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May 28, 2022

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Employee Rating

Very courteous and timely! The price was very affordable. They were able to service my transmission at last minute before leaving town More

by raybutler726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: All the people at the service counter

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May 31, 2022

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. The team will be glad to hear your positive feedback. We hope you had safe travels and we look forward to assisting you more along the way.

April 19, 2022

Dealership Rating
Employee Rating

Great experience would highly recommend Donley Ford for all you vehicle needs talk to Jayme More

by Hawk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayme Giffin, Brad Bennett , Alicia Childs, Jeffrey Renner

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Apr 22, 2022

Donley Ford of Mt. Vernon responded

Thank you for the awesome review and recommendation. Jayme and the team will be glad to hear your positive feedback! Thanks again for choosing Donley Ford of Mt. Vernon!

April 13, 2022

Dealership Rating
Employee Rating

This was the smoothest car buying transaction we have had. The employees of Donley are the best to work. More

by ghrauscher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayme Giffin, Brad Bennett

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Apr 18, 2022

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review, this is what we love to hear. Please let us know if you have any questions along the way.

April 02, 2022

Dealership Rating
Employee Rating

Good service at reasonable cost. Work done quickly and correctly .Friendly service staff to take care of you More

by MIKEKEPPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We're glad to hear your experience with us, was a positive one! Please let us know if there is anything we can do in the future to better provide you with 5 Star service. Thank you for choosing Donley, for your vehicle service!

March 26, 2022

Dealership Rating
Employee Rating

Friendly, courteous,and will listen to what I want on a new truck. Service department has always did a great job. I would recommend Donnelly for sales and service. More

by COBRAGRANDPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Casebolt , Alicia Childs, Jeffrey Renner

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Mar 31, 2022

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. The team will be happy to hear your positive feedback! We will share this with the Donley team and we look forward to your next visit. Thanks again for choosing Donley Ford of Mt. Vernon!

March 18, 2022

Dealership Rating
Employee Rating

They worked fast to find me something. They worked with my budget and made sure to find me a vehicle that fit what I was wanting. More

by Ramey1397
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Casebolt

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Mar 22, 2022

Donley Ford of Mt. Vernon responded

Congratulations on your Hyundai Sonata, we hope you absolutely love it! Feel free to reach out if you have any questions later on, Jim and the team are always here to help. Thanks again for choosing Donley Ford of Mount Vernon!

March 04, 2022

Dealership Rating
Employee Rating

Great dealership that we've dealt with for many years. Jayme is wonderful to work with. Everything was effortless. That is why we always go back to Donley Ford!!! More

by GOBUCKS1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayme Giffin , Jeffrey Renner

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Mar 21, 2022

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We always enjoy hearing from our long-term customers, your feedback is truly important to us! Congratulations on your new Ford purchase, please let us know if you have any questions along the way!

March 01, 2022

Dealership Rating
Employee Rating

The senior sales team that worked with my wife and I did a great job. But there were multiple miscommunications throughout the buying process, that ultimately cost us a large loss upon purchasing our vehicl More

by jrine341
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jayme Giffin

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Mar 01, 2022

Donley Ford of Mt. Vernon responded

Mr. Rine, we would be more than happy to discuss this with you further. Please reach out to Brad Bennett at 740-392-2222 Ext:3002.

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