Rikko DePasquale
Internet Sales Professional
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
11 Reviews
Write a Review11 Reviews of Rikko DePasquale
April 22, 2024
they are above and beyond . .... I been doing customer service for Delta airline over 35 yeas what I see is great. .... I been doing customer service for Delta airline over 35 yeas what I see is great. More
Other Employees Tagged: Cameron Alexander-Munns, Jeremy Matthews, BB Belharrat, Derek Adams
April 05, 2024
Rikko did a fantastic job getting the best vehicle for our son!!! We didn’t expect to find exactly what we all wanted in such a short time and at the price point we needed! our son!!! We didn’t expect to find exactly what we all wanted in such a short time and at the price point we needed! More
Other Employees Tagged: Scott Mirbahaeddin
March 08, 2024
My son and I had an amazing experience. Coming there was actually a referral and we were pleased. I would gladly recommend the dealership and Rikko to friends and family. Coming there was actually a referral and we were pleased. I would gladly recommend the dealership and Rikko to friends and family. More
Other Employees Tagged: Clay Garrett, Corbin Beck
January 11, 2024
Seamless and straightforward process from beginning to end, with great help from Rikko and Brandon. end, with great help from Rikko and Brandon. More
Other Employees Tagged: Brandon Fraikes
December 31, 2023
Rikko Depasquale is an above and beyond awesome sales consultant and was the only reason we purchased 2 new subaru's from your dealership in a month. He's friendly, knowledgeable, and professional. If an consultant and was the only reason we purchased 2 new subaru's from your dealership in a month. He's friendly, knowledgeable, and professional. If any of our family members, friends, co-workers or acquaintances are looking for a new vehicle I will definitely give them Rikko's contact information and our recommendation as the person to deal with. More
Other Employees Tagged: Tony Hooman, Brandon Fraikes
December 13, 2023
Excellent service! They answered all of our questions and were very patient and not pushy! They answered all of our questions and were very patient and not pushy! More
Other Employees Tagged: Doug Laymon, Kenny Wilder
October 19, 2023
Easy process , no hidden surprises. Everyone made the sales process simple & quick. Thanks, best vehicle buying experience ever. Everyone made the sales process simple & quick. Thanks, best vehicle buying experience ever. More
Other Employees Tagged: Stephen Kroes, Brandon Fraikes
October 05, 2023
Bought a used car and it all went well enough. Quick response from a sales rep following my online enquire. Set up a vehicle inspection time that was convenient for me. This was easy. People were Quick response from a sales rep following my online enquire. Set up a vehicle inspection time that was convenient for me. This was easy. People were friendly and helpful in test driving the car and through the price negotiation phase. They accommodated my request to pick up the car the following week. Easy enough at pick up, and a friendly farewell. This would be a 5 star review, however there were a few problems. First, when I got the car they hadn’t placed the temporary license plate on the vehicle, and the registration details weren’t provided to me (not at purchase, or at pick-up, or left in glove box). Only when I got home did I realise. I called up and they emailed me the temporary plate to print and affix myself. Second, nobody explained to me the process with transferring title and registration. I’m new to Texas via Australia and it would’ve reduced stress to know Five Star Subaru would do all this for me. Only after follow-up calls did I get the info I needed. Both times the person I spoke to was friendly, helpful and apologetic. These are attention to detail issues. Overall, I was still pleased with my experience. More
Other Employees Tagged: Kenny Wilder
September 13, 2023
Everyone has been great! Lots of questions about all the bells and whistles. We’re very happy with our Outback! Lots of questions about all the bells and whistles. We’re very happy with our Outback! More
Other Employees Tagged: Brandon Fraikes , Jeff Davis, Shantai Isom
September 12, 2023
They make you feel like you’re family and they care , they care about how you feel they care about how you feel More
Other Employees Tagged: Brandon Fraikes, Derek Adams , Jeff Davis