Ricky Rodriguez
Ricky Rodriguez at BMW of Ocala
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Ricky Rodriguez

BMW Genius

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Ricky Rodriguez

September 23, 2024

Dealership Rating
Employee Rating

Pleasure, everyone was polite and professional. High service and and minimal pressure. I wish I could say more, there's too much to say. Not a bad word for anyone or anything. Big thanks to all t More

by Auntbig16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2024

BMW of Ocala responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team. It’s great to know you appreciated our high level of service and minimal pressure. Your kind words mean a lot to us, and we’re grateful for your support. Enjoy your new BMW, we look forward to assisting you again in the future!

July 13, 2024

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Employee Rating

Would have given 5 star but spent over 4 hours in dealership and still didn't finish their processing. They did send very nice and knowledgeable man to our house to complete the process, very helpful More

by P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Wheeler , Gustavo Perdomo

Jul 15, 2024

BMW of Ocala responded

Thank you for your feedback. We apologize for the inconvenience caused by the lengthy processing time. We're glad to hear that our team member was able to assist you at your home and that you found him helpful and knowledgeable. We appreciate your patience and look forward to improving your experience in the future.

May 27, 2024

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Easy to do business with! The best car buying experience I’ve ever had! The service department is second to none also. James is a great salesperson and makes the whole proc More

by Bette
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 28, 2024

BMW of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that you had the best car buying experience and that James made the process very pleasant for you. We're also delighted to know that our service department met your expectations. We appreciate your business and look forward to serving you again in the future! Congratulations on your new BMW!

May 19, 2024

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Cesar Estrada was one of the best salesman I’ve ever encountered in my many years…super helpful, polite, professional, easygoing not pushy, did I say polite?! Cesar went above and beyond helping me cho More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that Cesar provided exceptional service and went above and beyond to help you find the right vehicle. We'll be sure to pass along your praise to him. Your recommendation means a lot to us. If you need anything else, feel free to reach out.

May 08, 2024

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Employee Rating

james helped us out, the car works good, the dealership is very clean and the people there are very nice More

by angeldog007
Recommend Dealer
Yes

Other Employees Tagged: James Niedermayer

May 08, 2024

BMW of Ocala responded

We are so glad you enjoyed your experience with James and our team, thank you so much for the 5 star review!

April 30, 2024

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Malcolm and the entire team demonstrated great knowledge of their product line and showed superb customer service. Malcolm listened to our desired wants and delivered. We highly recommend both Malcolm and B More

by Parson2358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Gangapersaud, Malcolm Stewart , Jesse Utarid

May 07, 2024

BMW of Ocala responded

Congratulations on your new BMW! We are so glad you enjoyed working with Malcolm and our team, it was truly a pleasure getting to know you and helping you find the perfect vehicle. Thank you so much for the great 5 star review, we look forward to your next visit!

March 31, 2024

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Employee Rating

Jesse was a very knowledgeable and kind salesman. He went the extra mile preparing my new car, took the time to answer all of our questions and was transparent about the entire process. I would highl More

by jaclynh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Wheeler , Jesse Utarid

Apr 01, 2024

BMW of Ocala responded

Congratulations on your new BMW! We are so excited for you and are so glad you enjoyed your experience with Jesse. It was a pleasure working with you as well, we look forward to your next visit!

February 07, 2024

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Employee Rating

Everyone from the general manager to the client advisor were there to help in any and every way. More

by Slynch5876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Gangapersaud , Alexis Kupferman

Feb 08, 2024

BMW of Ocala responded

Congratulations on your brand new BMW! It was a pleasure to working with you, thank you so much for leaving us a 5 star review!

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