Ricky Bush
Ricky Bush at Safford Hyundai Fairfax

Ricky Bush

Service Manager

Safford Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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3.9
37 Reviews
3.9

37 Reviews

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37 Reviews of Ricky Bush

December 13, 2025

Dealership Rating
Employee Rating

Evaluation and service was extremely professional. Communication was fantastic. Grateful to have our car fixed and Safe again. Thank you. More

by MICHAEL.FRUTCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb , Derek

Dec 13, 2025

Safford Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2025

Dealership Rating
Employee Rating

We had a problem with a service at the dealership before we went on a long trip. We were able to nurse the vehicle through the trip and get it back to the dealer, who remedied the situation at no additiona More

by isurflifebiznis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb , Woods

Dec 13, 2025

Safford Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

December 12, 2025

Dealership Rating
Employee Rating

Great People. Alix is awesome. Nice and knowledgeable staff personnel. Try to get you in and out as quickly as possible More

by CHRISJWDIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Safford Hyundai Fairfax responded

Thank you, Chris! We truly appreciate your kind words about Alix and our team at Safford Hyundai Fairfax. It's fantastic to hear that you had a positive experience with us. We strive to provide efficient and knowledgeable service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, The Team at Safford Hyundai Fairfax

December 11, 2025

Dealership Rating
Employee Rating

The service department is poorly managed. Dropped my car off at 645am on a Friday, got a phone call at 12:30 to approve basic work…nothing had been done at this point. I called to follow up a More

by jon.wisecarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Durdaller, Alix Webb , Chyrisse

Dec 14, 2025

Safford Hyundai Fairfax responded

Jon, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

December 05, 2025

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Employee Rating

I was very satisfied with the service and timely manner required to complete the service. More

by lindamhardee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Safford Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

December 04, 2025

Dealership Rating
Employee Rating

The worst communication ever. If my car wasn’t under warranty still, there is a zero percent chance I would bring my car here still. I have never received a call to update regardi More

by Alice L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Durdaller, Alix Webb

Dec 05, 2025

Safford Hyundai Fairfax responded

Thank you for sharing your experience, Alice. We understand that timely updates and clear communication are important when servicing a vehicle. At Safford Brown Hyundai Fairfax, we want every customer to feel informed throughout the service process, and your feedback is valuable in reviewing how these updates are shared. If you’d like to talk more about your experience, please feel free to reach out to us directly. We appreciate the opportunity to connect and discuss your visit. Sincerely, The Team at Safford Hyundai Fairfax

November 16, 2025

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Employee Rating

Was fast, polite and professional. Repairs done quickly and even saved me a ticket when noticing my state inspection had expired More

by rgoodman35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb

Nov 16, 2025

Safford Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2025

Dealership Rating
Employee Rating

Good job on my cat maintenance . Thank you very much much. See you next year. More

by gemmapark37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb

Nov 14, 2025

Safford Hyundai Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Hyundai Fairfax, we look forward to having you as a valued customer for many years to come!

November 14, 2025

Dealership Rating
Employee Rating

Josh D is just fantastic and the primary reason I get service there. He is very knowledgeable and very personable. I trust him completely to manage my car services. He is just great! More

by jcgreenhaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb

Nov 15, 2025

Safford Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 05, 2025

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Employee Rating

It was easy to get an appointment and we were kept up to date via texts More

by LIZ.JOHNSON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb

Nov 05, 2025

Safford Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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