Ricky Bautista | Page 6

My husband and I went to Audi Hoffman Estates because we saw a good selection of used and certified Q7’s. Ricky took his time showing us a couple cars. He explained the features and the differences between saw a good selection of used and certified Q7’s. Ricky took his time showing us a couple cars. He explained the features and the differences between the trims. Ricky was very patient when we were making our decision between vehicles. He was very through explaining the financing options and other add ons. We will definitely will be recommending Ricky and returning for our next vehicle purchase! More

by Charmaine Rasavong Verified Customer Verified Customer

Report | Print

Took my car in for a misaligned headlight. They blamed a previous accident that was repaired by an Audi dealer with genuine Audi parts and told me it would not be covered under warranty. The They blamed a previous accident that was repaired by an Audi dealer with genuine Audi parts and told me it would not be covered under warranty. They charged me $450 to improperly aim the other headlight as high as the incorrect one and told me that was the fix. I was getting flashed by other drivers the whole way home. They told me the only fix was to spend $10k on a brand new headlight and it would not be under warranty. I was able to fix the headlight alignment myself with the help of my 7 year old son. Both headlights do in fact function correctly now and I had to undo what they did at the dealership. I will not return. More

by cmweber9 Verified Customer Verified Customer

Report | Print

Great folks to work with. They made the used car purchase as smooth as pissible. They made the used car purchase as smooth as pissible. More

Report | Print

Efficient Ricky had Great knowledge of the product he was selling and was very helpful with the whole process. selling and was very helpful with the whole process. More

by Samuel7 Verified Customer Verified Customer

Report | Print