Rickie Bauman
Rickie Bauman at Henry Brown Buick GMC
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Rickie Bauman

Sales & Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
64 Reviews

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.8

64 Reviews

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64 Reviews of Rickie Bauman

November 21, 2024

Dealership Rating
Employee Rating

Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy More

by NANCYPUTMAN2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Adrienne Cross

Nov 21, 2024

Henry Brown Buick GMC responded

Thank you, Nancy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 17, 2024

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Employee Rating

Rickie was ex and very patient working with us, he helped us tremendously in getting the vehicle we wanted at a price that is affordable. Thanks Rickie More

by ZEKEP2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

November 12, 2024

Dealership Rating
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I came to the dealership about three months ago with the intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on t More

by FSANDUCCI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Brown, Joe White, Dwayne Champion, Tyler Holtzman , Raul my service consultant is outstanding.

Nov 16, 2024

Henry Brown Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 06, 2024

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Employee Rating

Rickie and the team at Henry Brown make it easy to purchase a car. Financing went smooth and the process was easy More

by CEDGAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Adrienne Cross

Nov 06, 2024

Henry Brown Buick GMC responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for the kind words for Rickie and for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 27, 2024

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Employee Rating

My salesman Rickie was absolutely great, but the funding and finance experience was terrible. Nothing was explained to me regarding my trade in proceeds and registration refund. I had to call this dealershi More

by GABERTRUIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas James

Oct 30, 2024

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 18, 2024

Dealership Rating
Employee Rating

The experience was great. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. More

by CJBOGLE1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2024

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Blake here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 20, 2024

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Employee Rating

I would highly recommend this dealership. If you need a new vehicle this is the place More

by TERRICHAVEZAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Adrienne Cross

Sep 22, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Terri, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Sep 22, 2024

TERRICHAVEZAC responded

I was so amazed at the respect and friendly staff. I have been to Earnhardt GMC in Mesa I felt like I didn’t belong there. I will be sending my daughter BROWN AND BROWN GMC in Gilbert for her vehicle. I hope Ricky will be available to help her and Adrian the financial manager to take care of her. I am very confident she will be taken good care of. Thank you to all the staff you are the best. Sincerely, Acosta family

September 09, 2024

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When you walk into HB you feel very comfortable with no pressure from the salesmen. “Waggy” was so nice and helpful. Even though we were not buying a hummer EV they let us test drive one because our speci More

by MACIAS_OLIVIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Henry Brown Buick GMC responded

Olivia, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 03, 2024

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thank you, thank you. long drive but worth it. would come back for free oil changes. More

by HAVASU1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 31, 2024

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Employee Rating

Great dealing with everyone, All questons answered, the walk thru was very thorough and helpful and thanks to Butch for helping get the compter system set up, More

by DKFIGHT3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Butch Shearer

Jul 31, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear that Butch and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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