Specialties & Trainings
Certified Buick and GMC Sales Professional
64 Reviews
Write a Review64 Reviews of Rickie Bauman
November 21, 2024
Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy to lease or buy a car. More
Other Employees Tagged: Thomas James, Adrienne Cross
November 12, 2024
I came to the dealership about three months ago with the intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on t intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on the vehicle. Great. The salesman asked me to give him two hours to do his homework and he would call me. I didn't realize two hours meant TWO MONTHS. Yes he called back two months later. Frustrated, angered, upset, understatements. This would have been the four vehicle I would have leased from organization. Instead, I figured you didn't want/need my business, I had running boards put on the vehicle I was leasing and in October I bought it outright. Your parts team wanted to charge me $950 for the running boards, this did not include installation. I found a place that put on the best running boards you could buy, they are guaranteed for life and it cost me $825 total. This dealership went from a five to a two with me. The sad part is three of my family members have bought the same vehicle I have because of my belief in Henry Brown. This is no longer the case. More
Other Employees Tagged: Ben Brown, Joe White, Dwayne Champion, Tyler Holtzman , Raul my service consultant is outstanding.
November 06, 2024
Rickie and the team at Henry Brown make it easy to purchase a car. Financing went smooth and the process was easy purchase a car. Financing went smooth and the process was easy More
Other Employees Tagged: Thomas James, Adrienne Cross
October 27, 2024
My salesman Rickie was absolutely great, but the funding and finance experience was terrible. Nothing was explained to me regarding my trade in proceeds and registration refund. I had to call this dealershi and finance experience was terrible. Nothing was explained to me regarding my trade in proceeds and registration refund. I had to call this dealership multiple times to get answers and finally almost a month later, I got my $8,900.00 proceeds check. A month later, I called to inquire on my registration refund on my trade and found out that would take 2-3 more weeks to process my refund. No one explained any of this to us. I personally feel it was all shady and wonder if the dealership would have refunded me my registration if I didn’t call them to inquire. It’s over $500.00. This is my 4th purchase from Henry Brown and had great experiences, but after this fiasco not sure if I trust them to go back for my next purchase. More
Other Employees Tagged: Thomas James
October 18, 2024
The experience was great. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. More
Other Employees Tagged: Kelsey Brown, Ben Brown, Blake Brown, Brandon Warwick
September 20, 2024
I would highly recommend this dealership. If you need a new vehicle this is the place If you need a new vehicle this is the place More
Other Employees Tagged: Thomas James, Adrienne Cross
September 09, 2024
When you walk into HB you feel very comfortable with no pressure from the salesmen. “Waggy” was so nice and helpful. Even though we were not buying a hummer EV they let us test drive one because our speci pressure from the salesmen. “Waggy” was so nice and helpful. Even though we were not buying a hummer EV they let us test drive one because our special needs son loves them. We highly recommend HB for all our future purchases. We bought a Lexus and when we received the vehicle it was immaculate inside and out. Thank you HB and “Waggy” you are the best!!!! More
Other Employees Tagged: Ben Brown, Blake Brown, Thomas James, Wagner Harrigan, Joe White, Dwayne Champion, Charles Bennett
July 31, 2024
Great dealing with everyone, All questons answered, the walk thru was very thorough and helpful and thanks to Butch for helping get the compter system set up, walk thru was very thorough and helpful and thanks to Butch for helping get the compter system set up, More
Other Employees Tagged: Dewight Byron, Butch Shearer