Rickie Bauman

Most pleasant and enjoyable car buying experience I’ve ever had. It was fast, easy, and the price never changed from the moment it was agreed upon over the phone until I signed the paperwork. ever had. It was fast, easy, and the price never changed from the moment it was agreed upon over the phone until I signed the paperwork. More

by MATTP090 Verified Customer Verified Customer

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Had a great experience with Henry Brown GMC. Juan was straightforward and honest. Traded in my older truck for a newer one. The numbers were fair without any surprises. I would buy another vehic Juan was straightforward and honest. Traded in my older truck for a newer one. The numbers were fair without any surprises. I would buy another vehicle from him. More

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Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and memorable. His integrity was beyond reproach. More

by TWILLIAMS43 Verified Customer Verified Customer

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Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy to lease or buy a car. More

by NANCYPUTMAN2002 Verified Customer Verified Customer

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Rickie was excellent and very patient working with us, he helped us tremendously in getting the vehicle we wanted at a price that is affordable. Thanks Rickie Glad I got the opportunity to resubmitted I a helped us tremendously in getting the vehicle we wanted at a price that is affordable. Thanks Rickie Glad I got the opportunity to resubmitted I apologize that I didn’t check the five stars on the Dealership review, I bought my last vehicle 2013 Terrain from HB and been with you ever since More

by ZEKEP2 Verified Customer Verified Customer

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I came to the dealership about three months ago with the intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on t intention of leasing a new GMC Terrain. I explained to the salesman what I wanted. In particular, I I who told him we could put running boards on the vehicle. Great. The salesman asked me to give him two hours to do his homework and he would call me. I didn't realize two hours meant TWO MONTHS. Yes he called back two months later. Frustrated, angered, upset, understatements. This would have been the four vehicle I would have leased from organization. Instead, I figured you didn't want/need my business, I had running boards put on the vehicle I was leasing and in October I bought it outright. Your parts team wanted to charge me $950 for the running boards, this did not include installation. I found a place that put on the best running boards you could buy, they are guaranteed for life and it cost me $825 total. This dealership went from a five to a two with me. The sad part is three of my family members have bought the same vehicle I have because of my belief in Henry Brown. This is no longer the case. More

by FSANDUCCI1 Verified Customer Verified Customer

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Rickie and the team at Henry Brown make it easy to purchase a car. Financing went smooth and the process was easy purchase a car. Financing went smooth and the process was easy More

by CEDGAR1 Verified Customer Verified Customer

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My salesman Rickie was absolutely great, but the funding and finance experience was terrible. Nothing was explained to me regarding my trade in proceeds and registration refund. I had to call this dealershi and finance experience was terrible. Nothing was explained to me regarding my trade in proceeds and registration refund. I had to call this dealership multiple times to get answers and finally almost a month later, I got my $8,900.00 proceeds check. A month later, I called to inquire on my registration refund on my trade and found out that would take 2-3 more weeks to process my refund. No one explained any of this to us. I personally feel it was all shady and wonder if the dealership would have refunded me my registration if I didn’t call them to inquire. It’s over $500.00. This is my 4th purchase from Henry Brown and had great experiences, but after this fiasco not sure if I trust them to go back for my next purchase. More

by GABERTRUIZ Verified Customer Verified Customer

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The experience was great. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. Got in, found what we wanted, made a deal and got on the road. Blake was a pleasure to work with. More

by CJBOGLE1122 Verified Customer Verified Customer

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I would highly recommend this dealership. If you need a new vehicle this is the place If you need a new vehicle this is the place More

by TERRICHAVEZAC Verified Customer Verified Customer

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