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Rick Torres
16 Reviews
16 Reviews of Rick Torres
March 04, 2025
WARNING TO EVERYONE WATCH OUT. I bought a vehicle that was advertised as no accidents or damage reported after purchasing carfax found out that vehicle had been in 2 accidents dea I bought a vehicle that was advertised as no accidents or damage reported after purchasing carfax found out that vehicle had been in 2 accidents dealership claims they do not have to inform customers of minor accidents even though if is considered an accident on the report so now I’m going to have trouble ever selling it. They refuse to buy the truck back from us. THIS IS NOT THE FIRST TIME THEY HAVE DONE THIS they also sold a car that was rolled over and claimed it has never been in an accident. More
by RV
Other Employees Tagged: Tyler Torres
February 28, 2025
Worst run business ever. They steal from you lie to u and don't care about you at all. Stay as far away as possible. A week later and I just got an email from dealerrate They steal from you lie to u and don't care about you at all. Stay as far away as possible. A week later and I just got an email from dealerrater asking me to change my review because Empire Ford had asked them to because they have resolved the issue. If robbing your customer then laughing in their face and kidnapping their vehicle is resolved then sure. Also when they did a $200 test I didn't ask for they broke my ac or my digital thermostat. I'll have my heat on and then all of a sudden the ac will kick on and go to negative 25- negative 50 degrees. Hacks and liars, clear liars as they tried saying they fixed their lies. It's not just this one time either, every time I went their for 3 years it was absolute ridiculous. They just can't run a buisness, I said I would never go back but a recall forced me to. And when they did my free recall they did some bogus diagnostic test that cost over $200. Then stole my vehicle until I paid them for bogus service Noone asked for More
by Extremely Miserable xxxxxx Ripping Everyoneoff
Other Employees Tagged: Joe Ribeiro, Josue Carchipuendo, Tyler Torres, Victor Whelan , David Pacheco
July 25, 2023
Very deceitful, dishonest and should not be able to carry the Ford name!! Ford has informed dealerships throughout the country that the practice of up pricing vehicles $5,000 OVER STICKER PRICE is discourage the Ford name!! Ford has informed dealerships throughout the country that the practice of up pricing vehicles $5,000 OVER STICKER PRICE is discouraged and Ford Motor Company may address this by sending less vehicles to a dealership that uses these deceitful tactics. Letters will be sent to the CEO, Vice President, board of directors of Ford Motor Company. A complaint will also be filed with the Better Business Bureau! Buyer Beware! More
by Davidmccauley223
Verified CustomerOther Employees Tagged: Bryce Sewall , Richard?
January 26, 2023
Staff was knowledgeable and very curtious. The dealership was able to find the exact truck I was looking for. The dealership was able to find the exact truck I was looking for. More
by onlyoness
Other Employees Tagged: Joe Ribeiro, Tyler Torres
April 04, 2022
Both Kevin’s and Roberto made my experience painless. I highly recommend this dealership especially during these difficult buying times I highly recommend this dealership especially during these difficult buying times More
by Bhtony50
Other Employees Tagged: Kevin Bancroft, Kevin Pereira, Tyler Torres, Roberto Perez
February 28, 2022
Worst car buying experience i have ever had. Terrible customer service, hidden fees, and lies Terrible customer service, hidden fees, and lies More
by Mattcornaglia0
Other Employees Tagged: Roberto Perez, Robert McMahon , David Pacheco, John Silva
May 20, 2021
Most accommodating dealership. Tyler Torres went the extra distance with my two vehicle purchase. I will encourage anyone to buy from Empire Ford. Great service and sales force. No pressure to buy, very extra distance with my two vehicle purchase. I will encourage anyone to buy from Empire Ford. Great service and sales force. No pressure to buy, very informative. Highly recomended. More
by Jsg195b
Other Employees Tagged: Kevin Bancroft, Kevin Pereira, Josue Carchipuendo, Bryce Sewall, Tyler Torres
February 26, 2021
Excellent customer service! The best car buying experience I've ever had. Friendly, professional staff. I highly recommend Empire Ford to anyone looking to purchase a new vehicle. experience I've ever had. Friendly, professional staff. I highly recommend Empire Ford to anyone looking to purchase a new vehicle. More
by Jhnorris981
Other Employees Tagged: Kevin Bancroft, Bryce Sewall, Tyler Torres , John Silva
October 16, 2020
Every time I have visited the dealership I’ve had the greatest service everyone is very friendly they make it there job to see you are well taken care of, the service department staff is the best an the greatest service everyone is very friendly they make it there job to see you are well taken care of, the service department staff is the best an the sales crew is a top notch team !Thank you to EMPIRE FORD ! More
by glenthomasoverall
Other Employees Tagged: Kevin Bancroft, Josue Carchipuendo, Tyler Torres , Teresa Boucher, Vicki DeSouza, Kevin Lighty, Janine Torres
July 16, 2020
The purchase of my vehicle from start to finish was awesome and hassle free. I would highly recommend Empire Ford of New Bedford if you are looking for a vehicle. Absolutely the best experience I have awesome and hassle free. I would highly recommend Empire Ford of New Bedford if you are looking for a vehicle. Absolutely the best experience I have ever had when purchasing a new car. More
by Renee Borges
Other Employees Tagged: Kevin Pereira, Tyler Torres
