Rick Stroh

Rick Steph was obnoxious, calling me, hon, and trying to sell me the extended warranty when I already paid a premium for a Toyota Marisella was helpful and knowledgeable. sell me the extended warranty when I already paid a premium for a Toyota Marisella was helpful and knowledgeable. More

by becky.bornhoft Verified Customer Verified Customer

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Always a pleasure visiting McDonald Toyota Great staff always available to answer my questions. Highly recommended. always available to answer my questions. Highly recommended. More

by Mike D Verified Customer Verified Customer

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I asked them to install a towing hitch with a 2" receiver, a 7 pin connctor cable, and a brake controller, so that I could tow a pop up camper trailer that weighs ~ 2,500lbs with my new 4,600lb Sien receiver, a 7 pin connctor cable, and a brake controller, so that I could tow a pop up camper trailer that weighs ~ 2,500lbs with my new 4,600lb Sienna. They instead installed a 1.5" receiver, a 4 pin connector, and no brake controller. When the vehicle was delivered and I noticed the mistake, I called, and they apologized, sent a driver all the way from the dealership in Fort Morgan to my home to pick up the van and bring it back to their shop, 77.5 mile trip each way. They kept the vehicle overnight. Then returned it the next day having fixed nothing. They said they would lose money if they made it right. When I called back and explained that they didn't do ANYTHING that I had requested, they instead tried to convince me that it would be fine to tow the pop up camper trailer without trailer brakes, even though it weighs over 50% as much as the van. That is dumb and dangerous, and I'm disgusted that they would rather put my family at risk than do the right thing. I will be telling everyone about my awful experience at Fort Morgan and advise that no one trust them to do the right thing or look out for you and your family's safety because all that matters to them is that they don't lose money. More

by mcermanfamily Verified Customer Verified Customer

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I paid them to install a towing hitch with a 2" receiver, a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them know they made a mistake, and they apologized and sent a driver from Fort Morgan to Fort Collins to pick up my van bring it back to their dealership shop and fix it. They kept it over night. The next day they changed their mind and sent it back without fixing it saying they would lose money. When I asked them to either refund me or fix it, they instead tried to convince me it would be fine to tow a 2,500lb pop up camper trailer that weighs more than 50% of the 4,600 lb van without trailer brakes. They would rather steal from me and put my family in danger than do the right thing. 0/10 don't trust them. More

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Brenton went above and beyond for me. We had one car set and that didn’t work out so he worked hard to find me another one and it all worked out in the end! We had one car set and that didn’t work out so he worked hard to find me another one and it all worked out in the end! More

by kenzienoelle103003 Verified Customer Verified Customer

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Installed the wrong hitch and connector cable. When I called, they said they would make it right. They even had drivers come and picked it up in Fort Collins, bright it back to Fort Morgan to fix When I called, they said they would make it right. They even had drivers come and picked it up in Fort Collins, bright it back to Fort Morgan to fix it, but then changed their minds, said they would lose money, so they won't make it right, and returned the vehicle with the wrong hitch and connector cable still installed and didn't refund me. More

by mcermanfamily Verified Customer Verified Customer

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The sales team was amazing! They got me in and out quickly. The sales staff and sales manager was very knowledgeable of the product and made the sale seamless. Finance was able They got me in and out quickly. The sales staff and sales manager was very knowledgeable of the product and made the sale seamless. Finance was able to find me a great rate and offer products and warranty to keep me covered. 10/10 recommend. More

by jamie.pangle Verified Customer Verified Customer

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Madyson was an amazing sales consultant and ensured us we were getting a great car and a great deal. Rick and Jaime were very efficient and got us an amazing deal for our car and explained every step of the were getting a great car and a great deal. Rick and Jaime were very efficient and got us an amazing deal for our car and explained every step of the process to us. The men in the service area were also amazing and made the experience personable by going above and beyond. More

by mmocanas Verified Customer Verified Customer

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They were extremely helpful and quick throughout the whole process. I would highly recommend them to everyone! whole process. I would highly recommend them to everyone! More

by tyler3 Verified Customer Verified Customer

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Everyone was very friendly and helpful. I would definitely recommend them to anyone getting a new car. I would definitely recommend them to anyone getting a new car. More

by tjh6411 Verified Customer Verified Customer

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