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Rick Schoen
Rick Schoen at Brandon Honda
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Rick Schoen

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.7
54 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English English

4.7

54 Reviews

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54 Reviews of Rick Schoen

January 24, 2025

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Employee Rating

Quick, efficient, professional, I was in and out of there…unheard of for a repair at a dealership. Rick S. Was great. More

by JESSIFEDQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 23, 2025

Dealership Rating
Employee Rating

Bought my 2019 Honda Ridgeline at Brandon Honda and had all necessary service done there. I think it says enough. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mack

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January 22, 2025

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Employee Rating

Every time I go there, I am well treated. And the staff listens to me or my son’s needs. More

by rudyisaac42
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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January 16, 2025

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Rick has great customer service and actually is looking out for the customers best interest A+. It's ways a pleasure doing business with him. More

by sherinaarmstrong
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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January 16, 2025

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Got me in for service quickly and had me out the door in no time, awesome experience!! More

by JUSTRIDEBICYCLES
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Recommend Dealer
Yes
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January 13, 2025

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I love the Honda dealership Brandon good customer service good people. I’ve been customer 2006 until now. I’ll love it. More

by jawadelkhadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Driss Morocco Guy is the best guy I know to humble man, he like to help people

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January 13, 2025

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Excellent customer service, quick response and service with a smile. Very knowledgible. And explains in terms you can understand. More

by Carverse42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 13, 2025

Dealership Rating
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Rick is helpful and a great communicator. I appreciate his transparency with pricing and wait time. More

by Sannarb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 13, 2025

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Employee Rating

Check-in process is chaotic. Rick was really great. If it wasn't for his customer service, I would have left. Overbooking makes for poor relationship with customers. More

by DMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 14, 2025

Brandon Honda responded

Dear DMR, Thank you for sharing your feedback. I sincerely apologize for the chaotic check-in process you experienced. We strive to provide a smooth and efficient experience for all our customers, and I regret that we fell short in this instance. I’m pleased to hear that Rick provided excellent customer service and made a positive impact on your visit. I will share your kind words with him. Your feedback regarding overbooking is invaluable, and we’ll use it to improve our scheduling process and better serve our customers in the future. If there’s anything more I can do to assist, please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234

January 02, 2025

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The service I received was excellent and I will return again soon. R/s Tiger Newkirt More

by Rambo
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Recommend Dealer
Yes
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