Rick Romero

I wouldn’t use this dealership. I selected a truck to buy and explained my unusual circumstances with my credit (bad to have no mortgage house paid off, bad not to have mixed credit I selected a truck to buy and explained my unusual circumstances with my credit (bad to have no mortgage house paid off, bad not to have mixed credit or no car loan all paid off and late payments from 7 years ago) they would tell me things on the phone and do something different. Was told to speak to finance manager and had to leave messages and send emails that were never responded to. The female who initially took my call did not know his name when I called for him and then got upset because I was trying to talk to him as advised. I told them to only run my credit 3 times so my credit rating did not go down due to too many inquiries when their other location had run it 12 times without my permission or presence and screwed me dropping my rating. When I asked if the truck was still for sale she would not answer the question and wanted to run my credit anyway. Found out they sold the truck while I waited for a call back and after the sale ran my credit multiple times then thinking it was fine and they would try to find me another truck. All my requests were in writing but they don’t get their messages and never know what is going on and do not back up what they say. Needless to say I let them know why I was upset and requested they fix the damage done to my credit and was told the manager would call to discuss which I requested several times and they did not contact the credit bureau nor call me back. Bad dealership and liars More

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Sales and service department. Wonderful blessed courteous friendly warm professional not pushy not a headache. They make sure that customers are satisfied which I have been since I've purchased my vehicle fr friendly warm professional not pushy not a headache. They make sure that customers are satisfied which I have been since I've purchased my vehicle from them More

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Avery Harrison was awesome he came out and helped me right away. Wonderful service all around and super kind. Highly recommend to anyone in the area. right away. Wonderful service all around and super kind. Highly recommend to anyone in the area. More

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Avery was very quick & helped me right at the door, was also very helpful with everything I needed also very helpful with everything I needed More

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I highly suggest this dealer, They answered all of my questions, and were super helpful. Avery especially made the process of getting my vin verified smooth and easy. I recommend!!! questions, and were super helpful. Avery especially made the process of getting my vin verified smooth and easy. I recommend!!! More

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Avery was extremely helpful. He answered all my questions and went above and beyond what I would expect a dealer to do. I’ll be coming back for sure. and went above and beyond what I would expect a dealer to do. I’ll be coming back for sure. More

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Avery was quick to help me out as soon as I pulled up into the lot - I really appreciate the service from this group. Thanks into the lot - I really appreciate the service from this group. Thanks More

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On June 5th 2021, I came to Springs automotive group for a vehicle Vin verification. Apon arrival Avery, welcomed me at the door. He provided a speedy service. a vehicle Vin verification. Apon arrival Avery, welcomed me at the door. He provided a speedy service. More

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Nice and clean. Avery was great. Nice cars. Nice foosball table. Nice Silverado. And cute baby pictures. Sharp clean very very very nice and good. table. Nice Silverado. And cute baby pictures. Sharp clean very very very nice and good. More

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Avery was the one to help me! He was very kind, extremely helpful and very quick to respond! I highly recommend Springs Automotive! Thank you Avery you rock! helpful and very quick to respond! I highly recommend Springs Automotive! Thank you Avery you rock! More

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