Rick Richard

They was great to work with. They delivered my truck for me 2 and 1/2 hours away and was very easy to deal with with the paperwork. Thank you very much, Josh was good to work wit They delivered my truck for me 2 and 1/2 hours away and was very easy to deal with with the paperwork. Thank you very much, Josh was good to work with and Josh in finance was easy to work with also. More

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Too volume oriented for my taste. Leads to unwanted stress. Big business is good until the customer feels like a notched number. Leads to unwanted stress. Big business is good until the customer feels like a notched number. More

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I was invited in by Josh Hubbard to look at a Ford edge they had on the lot that he thought I may be interested in. I accepted his invite and came to take a look. The car was roomy and I like the way it dr they had on the lot that he thought I may be interested in. I accepted his invite and came to take a look. The car was roomy and I like the way it drove and the features it had. Usually negotiating a car deal is a very unpleasant experience for me. The sales manager Keith Marlett and Josh Hubbard made the experience hassle free and was a refreshing change from the normal car purchasing process. Rick Richard in the finance department was also awesome to deal with. He explained the process and everything we were going through clearly and made it easy to understand. He helped me with my purchase of a 10 year extended warranty, and a tire and wheel warranty. He also explained them clearly so I would understand what was covered. The transaction was a total team effort, and it was obvious that all three were professionals at their jobs and show that the customer really matters! Thanks to Josh, Keith, and Rick. I can’t say enough how much I appreciate all of your help, and I have no doubts that if I run into any issues in the future, you will be there to assist me. More

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After a rocky start with the dealership, Christian Connite took over and made the car shopping experience much more pleasant. We found the vehicle that was wanted and he strived to keep the purchasing Connite took over and made the car shopping experience much more pleasant. We found the vehicle that was wanted and he strived to keep the purchasing process pleasant. If you deal with this dealership, look up Christian. More

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We loved working with Keith; such a pleasure. His support made the process seamless & enjoyable! His support made the process seamless & enjoyable! More

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Josh and the crew at machens ford did an excellent job. When we got there most of the paperwork was already done. When we got there most of the paperwork was already done. More

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I am incredibly satisfied with my experience at Joe Machen’s Capital City Ford! I purchased my first vehicle here today, and it was such a positive experience. The atmosphere was friendly and low-press Machen’s Capital City Ford! I purchased my first vehicle here today, and it was such a positive experience. The atmosphere was friendly and low-pressure, which made the whole process so much easier. The sales representative I had was knowledgeable, always ready to answer my questions, and if they didn’t know something, they made sure to get an answer. The sales representatives went above and beyond, treating me like a friend and offering honest and helpful advice every step of the way. I highly recommend this dealership to anyone in the market for a vehicle! More

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The website was easy to navigate searching and sorting vehicles.called to verify availability and drove one home vehicles.called to verify availability and drove one home More

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After searching for an expedition for several months, we found an amazing deal on our be here. Christian was very professional & quick to respond to any questions I had. The buying process was very smooth. found an amazing deal on our be here. Christian was very professional & quick to respond to any questions I had. The buying process was very smooth. More

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Thank you Jaden Keller , I love my New Car Go ! !!Ford Machens Jefferson City. Awesome 🤩 !!Ford Machens Jefferson City. Awesome 🤩 More

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