Rick Parbhunath
Rick Parbhunath at Executive Kia
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Rick Parbhunath

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
674 Reviews

Dealership Experience

4 yrs, 3 mos

4.8

674 Reviews

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674 Reviews of Rick Parbhunath

January 12, 2025

Dealership Rating
Employee Rating

I had an 2015 Sedona mini van and it was covered under an extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept More

by WSURFHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

January 12, 2025

Dealership Rating
Employee Rating

Easy to work with. Happy staff and great communication. The service videos are very helpful. More

by KIMBERLYPUIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kimberly, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 03, 2025

Dealership Rating
Employee Rating

The service team provides honest prices, reliable work and they provide excellent customer service to all customers. More

by angeltiff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Jake Anthony

Jan 04, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

December 28, 2024

Dealership Rating
Employee Rating

Kia in Wallingford, CT has given me excellent service since purchasing my vehicles there. They handle everything with care and communicate with me effectively. More

by maryelizabeth.orlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

December 23, 2024

Dealership Rating
Employee Rating

I am very satisfied with the service And attention I received. It was done sooner than zi thought it would take. And very impressed with video explanation of what was done. More

by Lorraine Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall

Dec 23, 2024

Executive Kia responded

Thank you for your very kind review, Lorraine. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

December 10, 2024

Dealership Rating
Employee Rating

Harrison was amazing he kept me up to date on everything I have a great experience everytime I go there everyone is very pleasant and helpful More

by QSRJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Harrison here at Executive Kia. Carl Maratta Service Manager

November 30, 2024

Dealership Rating
Employee Rating

We have had nothing but success dealing at an executive Kia. Certainly, a professional and knowledgeable service facility who we recommend to everyone More

by HECTORDIAZ123456
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Dec 02, 2024

Executive Kia responded

We are very happy to have provided you with such a positive experience, Hector! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 26, 2024

Dealership Rating
Employee Rating

I’ve had a KIA for the last 6 vehicles and plan to continue. Service is excellent as are your employees. More

by SHAINASNAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall

Nov 26, 2024

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 26, 2024

Dealership Rating
Employee Rating

Their service is very good and they work very efficiently. Overall, we are very satisfied. More

by mingchong_yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 18, 2024

Dealership Rating
Employee Rating

Never had an issue with my service. Everyone is always nice and welcoming. Thank you! More

by michellelherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Executive Kia responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

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