Rick McGaugh | Page 17

Always competent, efficient, friendly and helpful. They always ask before doing anything unplanned. I never have a problem getting an appointment when it is convenient for me. always ask before doing anything unplanned. I never have a problem getting an appointment when it is convenient for me. More

by jthompson29 Verified Customer Verified Customer

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Was a awesome experience with service department and sales staff and would recommend them with anyone looking for a car dealership and service department anytime sales staff and would recommend them with anyone looking for a car dealership and service department anytime More

by bobby_brannan Verified Customer Verified Customer

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Blue Link and the Service department were both friendly and helpful. The Service Department returned my call quickly and answered all my questions. They gave me a very accurate estimate for my services. and helpful. The Service Department returned my call quickly and answered all my questions. They gave me a very accurate estimate for my services. More

by Selph1831 Verified Customer Verified Customer

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Great service Got our vehicle in on time and was finished in Our vehicle was started on time and was finished when we were told it would be. Personal was friendly and made sure we were well taken care of. Our vehicle was started on time and was finished when we were told it would be. Personal was friendly and made sure we were well taken care of. More

by Jo Verified Customer Verified Customer

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Outstanding Customer Service Staff goes out of their way to make you feel like they are truly glad you are there. Very clear communication throughout the process. Wonderful peop Staff goes out of their way to make you feel like they are truly glad you are there. Very clear communication throughout the process. Wonderful people to deal with. More

by KENW0926 Verified Customer Verified Customer

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Clean place and nice people but overpriced service fees The dealership service center was clean and comfortable to wait in but there is a local service center closer to home that can perform the same servic The dealership service center was clean and comfortable to wait in but there is a local service center closer to home that can perform the same service for less money. Since Hyundai seems to have stopped cleaning my car after service, not so much incentive to return. More

by LAURA.WILLIAMS Verified Customer Verified Customer

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Always excellent Prompt service, always cheerful and they strive to inform you of any and all potential work or replacements that will need to be done in the future. Prompt service, always cheerful and they strive to inform you of any and all potential work or replacements that will need to be done in the future. More

by Mow Hill Verified Customer Verified Customer

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6 trips for the same issue Low tire pressure light was on. Went to service center to get it checked out. Told us weather caused tire pressure to fluctuate. Put nitrogen in the Low tire pressure light was on. Went to service center to get it checked out. Told us weather caused tire pressure to fluctuate. Put nitrogen in the tires. Next day. Light came back on. Went out if town. Came back 4 days later to get light checked out, more nitrogen in tire. We had asked them to check for a nail, etc. that did not happen. Went home, came back again and this time they found a nail. I paid $32 for the flat to be fixed. Light did not go out. Went back next afternoon, this time they told us that the patch wasn’t going to hold because if where the nail was. Told us we need a new tire. We got the new tire. And left. Low pressure light didn’t go off. Back the next day and talked to a different tech in the service area. He said the right front tire didn’t have enough nitrogen in it. That was the NEW tire we got the previous night from your same service department. He finally got it leveled out and the light went out. So, no I am not happy about making multiple trips for the same issue that SHOULD have been resolved the first visiit. More

by Chris Verified Customer Verified Customer

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Best Location Literally love the manager at the bentonville location.. Darren. However the Fayetteville location is the BEST location I’ve ever had my car serviced Literally love the manager at the bentonville location.. Darren. However the Fayetteville location is the BEST location I’ve ever had my car serviced at. EVER!! More

by OTISAMOZ Verified Customer Verified Customer

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Had to return We were called to the dealership where we purchased the car due to a recall. It had something to do with a part related to oil pressure but I don’t re We were called to the dealership where we purchased the car due to a recall. It had something to do with a part related to oil pressure but I don’t remember the specifics. While there, we asked them to change the oil. Altogether the work was complete in a few hours so that was good. However, the car was then dripping oil in our drive way! It was a Labor Day weekend so we had to wait to contact them on Tuesday & we were able to return the car by Thursday. It was a quick fix & they (professionally) apologized. Also, they did call me for a follow up after the initial service but I had already recontacted on my own by that point. Instead of driving all the way back to Fayetteville (35 minutes) we chose the Bentonville (more convenient) location and they took care of it. Both service departments were very efficient. More

by KMcK Verified Customer Verified Customer

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