Rick McGaugh | Page 16
Customer Relations Manager
Crain Hyundai of Fayetteville
1919 West Foxglove Drive
Fayetteville, AR 72704
198 Reviews
Write a Review198 Reviews of Rick McGaugh
August 05, 2020
Excellent customer service and communication. I presented a mechanical problem with my car and Crain problem solved until they were able to fix it. Excellent communication through out the process. presented a mechanical problem with my car and Crain problem solved until they were able to fix it. Excellent communication through out the process. More
July 29, 2020
The dealership did an excellent job providing measures for safety regarding covid. The technician who spoke to me about my vehicle gave me important information in a respectful, no pressure way. Highly for safety regarding covid. The technician who spoke to me about my vehicle gave me important information in a respectful, no pressure way. Highly professional. More
Other Employees Tagged: I'm not sure the name of the person who talked to me.
July 21, 2020
I bring my Kona to Fayetteville Hyundia because that’s where I got it . Now they know mr and my car and how it’s taken care of . Also the staff bring me back the way you are treated . Will continue bringi where I got it . Now they know mr and my car and how it’s taken care of . Also the staff bring me back the way you are treated . Will continue bringing it back . More
Other Employees Tagged: Colin Baxley, Jim Cox
July 17, 2020
No communication. I had to do the talking. I’m assuming since I’m a female, men don’t take the time to explain things to us assuming we have no idea what they’re talking about. After having my car for two since I’m a female, men don’t take the time to explain things to us assuming we have no idea what they’re talking about. After having my car for two weeks, I’m still having the same issue I was having when I dropped my car off. More
July 04, 2020
They did a wonderful job on my Accent and I'll be coming back again. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx back again. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More
Other Employees Tagged: Mark Proffitt, Dylan Way , Cooper Carson, Kevin Connell, Jim Cox, Andy Giles, Mikie Manno, Airrica Williams
June 29, 2020
Never ever anyone is available to answer your call, neither the manager. Called left messages and nothing happens. The worst customer service experience. Lost customer neither the manager. Called left messages and nothing happens. The worst customer service experience. Lost customer More
Other Employees Tagged: Dylan Way
June 13, 2020
You all make everyone feel comfortable.Your positivity You all make everyone feel comfortable. Your positivity is contagious. When I have a question or need my car serviced you are so thorough and kind in You all make everyone feel comfortable. Your positivity is contagious. When I have a question or need my car serviced you are so thorough and kind in assisting me More
Other Employees Tagged: Mark Proffitt, Dylan Way , Cooper Carson, Kevin Connell, Jim Cox, Andy Giles, Mikie Manno, Airrica Williams
May 18, 2020
The service guys did me right! Been having problem with check engine light coming on. They even came to my house and picked up my car as I was recuperating from some heart issues! The light came back on a check engine light coming on. They even came to my house and picked up my car as I was recuperating from some heart issues! The light came back on and they replaced my gas cap at no charge. Thanks so much! More
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