159 Reviews
Write a Review159 Reviews of Rick Massucci
September 03, 2024
Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family friendly, will continue the service at this location, and refer family More
Other Employees Tagged: Iman Azimi, Derek Kincebach
August 27, 2024
My service advisor, Rick Massuci, is perfect. When I call for Service, he make sure to let me know what would be an optimum time to bring my car or I have it towed he will make sure that there i When I call for Service, he make sure to let me know what would be an optimum time to bring my car or I have it towed he will make sure that there is someone to receive it. In addition, if I need a loaner car, he is so helpful to get me one so my work schedule is not interrupted. Rick is the reason why I continue to buy and service my cars at Tustin Lexus More
August 19, 2024
Quick Service as I requested a waiting period for my 5000 Mike service that was previously scheduled. Mike service that was previously scheduled. More
Other Employees Tagged: Iman Azimi, Derek Kincebach
August 17, 2024
The service was done quickly and professionally. The service representative explained what work will be done and asked if I was going to wait for it I said yes . When the car was done I got a text m The service representative explained what work will be done and asked if I was going to wait for it I said yes . When the car was done I got a text message in the lounge area that all the work was completed and it was ready for pickup.. The quality of the work was great and very professional…Tustin Lexus is a wonderful place to Buy and get great service…I highly recommend this dealership.. More
August 17, 2024
I’m so happy with the service at Tustin dealership and hopefully my next service will be better. hopefully my next service will be better. More
Other Employees Tagged: Iman Azimi, Derek Kincebach
August 16, 2024
It was a great customer service experience through the sales process. The general manager Randy was professional and polite as well as Nery the sales associates. However I asked the finance manager to hol sales process. The general manager Randy was professional and polite as well as Nery the sales associates. However I asked the finance manager to hold my check for a couple of days and he said ok. But he deposited the check very quickly. It could have been trouble. Thanks Assad More
August 11, 2024
Alex Kim is an awesome person, I have dealt with him, and I just keep returning back to him I just keep returning back to him More
Other Employees Tagged: Dave Strader, Alex Kim, Iman Azimi, Derek Kincebach, Joshua Pratt
August 10, 2024
I went in for oil change and there wasn't any heavy pressure to do anything else, they told me the problems and when I told them I'll fix it later nobody tried to pressure me which is something I appre pressure to do anything else, they told me the problems and when I told them I'll fix it later nobody tried to pressure me which is something I appreciate More
Other Employees Tagged: Iman Azimi, Derek Kincebach