Rick Massucci

Such great customer service. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. More

Report | Print

They are serious about customers complaints. Located the problem correctly and fixed it. Good dealership Located the problem correctly and fixed it. Good dealership More

Report | Print

Very customer focused. Rick has supported my car maintenance for years!! Thank you very much Rick! Rick has supported my car maintenance for years!! Thank you very much Rick! More

Report | Print

My car is running great after my oil change. I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little bummed out about it. Luckily one of the sales persons was so kind and helpful with information I needed while I was waiting- since it was my first visit. But, I don’t know if I will come back. More

Report | Print

After a few year been customer of Lexus i realize that they have an extraordinary service All the employees that I meet during those years are amazing Specially Dennis he did excellent job thanks for they have an extraordinary service All the employees that I meet during those years are amazing Specially Dennis he did excellent job thanks for everything More

Report | Print

Very efficient and helpful. Great place to get car service and purchase a vehicle. Rick is the best. Great place to get car service and purchase a vehicle. Rick is the best. More

Report | Print

This is a beautiful dealership inside and out. The service department always has someone there to greet you immediately. My wife and I have been going to Tustin Lexus for over 27 years and we have The service department always has someone there to greet you immediately. My wife and I have been going to Tustin Lexus for over 27 years and we have owned 4 Lexus vehicles over that time. Rick Massucci has been our service representative for about 20+years. He has been a great person to deal with and is a truly wonderful ambassador for the Tustin Lexus company. If you're in need of a good service representative, I can't recommend anyone better to help you than Rick. More

Report | Print

My car was serviced in a timely manner. Rick, the service agent that helped me was very friendly and knowledgeable. I would highly recommend Tustin Lexus! Rick, the service agent that helped me was very friendly and knowledgeable. I would highly recommend Tustin Lexus! More

Report | Print

Excellent quality and very quick friendly service. i am very satisfied customer.Definitely recommend their service . i am very satisfied customer.Definitely recommend their service . More

Report | Print

Great customer and provide clear services to be added. Showing video clips of the service is great. Showing video clips of the service is great. More

Report | Print