Rick Malabre
Rick Malabre at Nucar Toyota of Norwood

Rick Malabre

Product Specialist

Nucar Toyota of Norwood

277 Providence Highway
Norwood, MA 02062

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rated
67 Reviews

Ricky has been with us for over 10 years here at Boch Toyota. He is an unbelievable cook of Caribbean cuisine , caring coworker , and awesome dad . He came to Boston when he was 12 from Jamaica , and now he is here with us helping you get the vehicle that fits your needs. Reach out too Ricky for a really fun and informative car buying experience !!

not yet
rated

67 Reviews

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Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

master chef

67 Reviews of Rick Malabre

September 25, 2024

Dealership Rating
Employee Rating

The sales and service are equally horrible. Bad customer service and poor mechanical work. They are not interested in creating a return customer. More

by Boggyfundus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jessica Costello, Stanley Wong

Sep 30, 2024

Nucar Toyota of Norwood responded

Thank you for sharing your feedback. We're sorry to hear about your negative experience with both our sales and service departments. This is not the level of service we strive to provide, and we take your concerns seriously. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please reach out to us directly at 866-633-0557 so we can make things right.

July 23, 2024

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Employee Rating

we put a deposit down on a new car and was told it was refundable. within 24 hours we changed our minds and told them we wanted our deposit returned. after many calls to the sales person, the sales mana More

by jimmymac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dennis Hoatson

Jul 26, 2024

Nucar Toyota of Norwood responded

Thank you for bringing this to our attention. We're truly sorry to hear about the difficulties you've encountered with your deposit refund. This is not the experience we aim to provide. Please give us a call at 866-633-0557 so we can address this matter immediately and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

April 28, 2022

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Employee Rating

I recently purchased a car at Boch Toyota. Rick Malabre was my sales associate. I found Rick to be a pleasure to work with. He is extremely knowledgeable about Toyotas and, after the purchase, More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 11, 2021

Dealership Rating
Employee Rating

Terrible experience. Was invited to test drive a pre-owned vehicle, which I liked and then went ahead and purchased. but only after putting down a deposit and filling the paperwork was I informed th More

by XL
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lou Rylant , Mehman Abdulsalamov

June 27, 2020

Dealership Rating
Employee Rating

Purchased a vehicle last week and waited 8hours in the lobby for the paperwork to be completed. unacceptable and incompetent employees. No one knew anything More

by IRIASILVA
Recommend Dealer
No

Other Employees Tagged: Menny Mitoulis

Jul 03, 2020

Nucar Toyota of Norwood responded

Hello IRIASILVA, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to speak with you further about your recent service visit. When you have a moment, my email is jcostello@boch.com. Thank you, I look forward to hearing from you. Jessica Costello Customer Relations Manager Boch Toyota

June 04, 2020

Dealership Rating
Employee Rating

They informed you of what is best for you. And also offer the most excellent service needed. Keep up the good work Kevin and Paul. More

by LOVBURKE
Recommend Dealer
Yes

Other Employees Tagged: Angel Pimentel, Kevin Dasilva , Yves Redon, Paul the mechanic

May 01, 2020

Dealership Rating
Employee Rating

Awesome service, the staff was very helpful they were very attentive to me. I had no issues they were very respectful and the building was really clean, sanitizer and clean Gloves were available. More

by Lani
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Perea , Mike Daoud and Aida Jimenez

May 06, 2020

Nucar Toyota of Norwood responded

Thank you Lani for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a wonderful time with our sales staff, I will be sure to pass along the message. If you need anything further, please don't hesitate to reach out. Enjoy your new car, and we hope to see you here again for your first service appointment. Take care! Jessica Costello Customer Relations Manager Boch Toyota

April 20, 2020

Dealership Rating
Employee Rating

Excellent service. Took the time to answer all my questions during a busy weekend. Sales rep was through the service was excellent. Very happy with my new vehicle. More

by cbak182
Recommend Dealer
Yes

Other Employees Tagged: Monike Silva

May 05, 2020

Nucar Toyota of Norwood responded

Thank you cbak184 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that Rick, Monike and our team took such great care of you, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out. Enjoy your new car, and we hope to see you here again for your first service appointment! Take care! Jessica Costello Customer Relations Manager Boch Toyota

March 25, 2020

Dealership Rating

First these guys lied to me from the onset and Dennis brought some guy who couldn’t look at me in the eye the whole time and didn’t care if I left the premises. They kept coming back with outrageous figu More

by FURTHERINE3
Recommend Dealer
No

Other Employees Tagged: Dennis Hoatson , Theresa Awad, Andrew Bowen

February 21, 2020

Dealership Rating
Employee Rating

I am first time to come here buy car,they has 20 years 200,000 miles warranty,Salesman's Rick Malabre service attitude is very good. More

by XWEIJEIXUEQHS
Recommend Dealer
Yes
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