Rick Macias
Rick Macias at Toyota Town of Stockton

Rick Macias

Assistant Service Manager

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

5.0
115 Reviews
5.0

115 Reviews

Write a Review

Dealership Experience

8 yrs, 1 mo

115 Reviews of Rick Macias

October 21, 2024

Dealership Rating
Employee Rating

For the past 20 years, I've had my vehicles service here at Toyota Town of Stockton and have always recommended them to my friends and family. Great facility with service advisors who are very knowledgea More

by alUOP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Toyota Town of Stockton responded

We are so proud of Nick and his efforts to always provide you with an amazing experience! We look forward to working with you for another 20 years! Regards, Jason Kim General Manager

September 26, 2024

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Great customer service service. No long waite time. Comfortable lounge area to waite for your car More

by gscrosby2340
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2024

Toyota Town of Stockton responded

It's wonderful to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

September 04, 2024

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Rick was amazing. He was quick and very informed. He made sure to check all my concerns. Highly recommend Rick Macias. More

by Ray
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Recommend Dealer
Yes
Sep 05, 2024

Toyota Town of Stockton responded

Ray, we’re thrilled to hear that Rick provided you with such great service. We look forward to serving you again! Regards, Jason Kim General Manager

June 14, 2024

Dealership Rating
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I could not have been happier with the service I received. Rick was very professional and did his very best to take care of my problem. I feel he went above and beyond that extra mile. I would never More

by seattlegal01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Garcia

Jun 18, 2024

Toyota Town of Stockton responded

We are so happy that Rick went above and beyond to provide you with a positive service visit! Thanks for this quality review and we hope to see you soon. Regards, Jason Kim General Manager

June 02, 2024

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This dealerships service dept is A-1! They make sure to contact you when it’s time for service appts., they are friendly, efficient knowledgeable & get you in/out in timely manner. Thanks More

by Kduwoo23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Raj, Jackie Torres, Isaac Garcia, Erick Gomez, Richy Zepeda , My service techs name was Darren and he was awesome. Thanks to whomever services my car. It runs tight

Jun 03, 2024

Toyota Town of Stockton responded

It's a pleasure to see that our service team provided you with a quick experience! We're here for all of your vehicle needs! Hope to see you again! Regards, Jason Kim General Manager

May 31, 2024

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Service manager understands what needs to be done, and keeps me informed as to the progress. More

by gfairbrook@comcast.net
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Recommend Dealer
Yes
Jun 01, 2024

Toyota Town of Stockton responded

We are ecstatic to see that you had an enjoyable service visit! We hope to see you again! Regards, Jason Kim General Manager

May 13, 2024

Dealership Rating
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Had another great customer service experience here at Toyota Town of Stockton! Awesome service team, they are knowledgeable, patient, and genuinely recommend the best options for your vehicle's needs. More

by alUOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Toyota Town of Stockton responded

We are so happy to see that Rick and our team always provide you with a memorable service experience! We truly appreciate your loyalty to us and we can't wait to see you again! Regards, Jason Kim General Manager

April 04, 2024

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Nice service with Rick. Very professional , friendly. Took care what I need to be done. Thank you! More

by Cynthia4130
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Toyota Town of Stockton responded

Cynthia, It's great to see Rick took care of all your needs. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next visit. Regards, Jason Kim General Manager

Apr 04, 2024

Cynthia4130 responded

Nice service with Rick. Very professional, friendly. Took care what it needed to be done. Thank you!

April 03, 2024

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Employee Rating

Always a great experience, thank you, Rick! Knowledgeable, patient, and truly listens as well as being and able to provide a couple of different solutions to any situation. More

by alUOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Toyota Town of Stockton responded

Rick's an all-star and it's no surprise to see he goes above and beyond to provide you with the best service possible. Thank you for choosing us for all of your vehicle needs and thank you for this 5-star review! Regards, Jason Kim General Manager

January 29, 2024

Dealership Rating
Employee Rating

Great service department, knowledgeable and patience group. I've been bringing my vehicles here since 2005 and have never been disappointed with their advice or service. A shout out to Rick, as alway More

by alUOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Toyota Town of Stockton responded

We are so happy to hear that Rick constantly provides you with an enjoyable service experience! Please never hesitate to let us know if you need anything. We hope to see you again! Regards, Jason Kim General Manager

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