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Rick Libby
378 Reviews
Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more378 Reviews
Write a ReviewDealership Experience
11 yrs, 4 mos
Industry Experience
44 yrs, 5 mos
378 Reviews of Rick Libby
October 10, 2017
Service department I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from my trip More
by Austria
October 01, 2017
Serviceb Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to droppi Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to dropping off and picking up everything was handled was handled with friendliness and promptly More
by Stop
September 15, 2017
Quick and efficient Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) More
by Chrissy
Other Employees Tagged: Tu Phimmasone
September 02, 2017
Service Consultant always very helpful. Made sure all requested work was completed in timely manner & advised me of status while I waited. Reviewed everything Consultant always very helpful. Made sure all requested work was completed in timely manner & advised me of status while I waited. Reviewed everything that was done and made sure all my questions were answered. More
by Gibby
August 20, 2017
Smooth and Quick Service Brought my Q50 Infiniti in due to an issue with the driver side a/c not blowing cold air. Didn't know I needed to make an appointment to bring in vehi Brought my Q50 Infiniti in due to an issue with the driver side a/c not blowing cold air. Didn't know I needed to make an appointment to bring in vehicle, but no worries. Service department was gracious enough to fit me in as I arrived early in the am. A/C module was replaced as well as two other recall modules I was not aware of, so turned out to be beneficial bringing car in for service. Rick Libby was professional and answered all questions. More
by Terminator
August 17, 2017
Outstanding service Rick Libby and Adriana Van Buien are truly amazing and great. Along w I th the rest of the staff. The waiting area is nice an clean. Rick Libby and Adriana Van Buien are truly amazing and great. Along w I th the rest of the staff. The waiting area is nice an clean. More
by Mini Blue
Other Employees Tagged: Greg Davison, Mark Snyder, Zach Tankersley, Alextianna Thompson, Adriana Van Buien a very sweet and wonderful lady
August 15, 2017
Great service!! Friendly,expediate and professionally done!. My service was for the 10,000 miles maintenance . I was given the appointment that matched my busy schedu Friendly,expediate and professionally done!. My service was for the 10,000 miles maintenance . I was given the appointment that matched my busy schedule . I was given a loaner while service was being done. Worked out perfectly! More
by DOC361422
Other Employees Tagged: Jay Gillford, Tu Phimmasone
August 03, 2017
They know how to take care of customers. This is our second vehicle from Fort Myers Infiniti. We came back because of the excellent service we've received from the service and sales departmen This is our second vehicle from Fort Myers Infiniti. We came back because of the excellent service we've received from the service and sales departments. Nowadays it means a lot when someone goes out of their way to take care of you and make sure you're happy. Even though we looked at other cars we came back because of the people. More
by Mikes
Other Employees Tagged: William Dailey
