Rick Leahy

Excellent Experience I have purchased three cars from Rick Leahy and Bo Beuckman. I trust that I will be treated fairly when purchasing a new vehicle. The service staff I have purchased three cars from Rick Leahy and Bo Beuckman. I trust that I will be treated fairly when purchasing a new vehicle. The service staff are friendly, competent, and honest. There other Ford dealers closer to my home, but I drive to Beuckman because I enjoy my relationship the dealership. More

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Alan. St. Charles MO I was directed to this dealership by a Costco buyer program. Ended up getting a very fair deal. When I signed up for the Costco program, and young l I was directed to this dealership by a Costco buyer program. Ended up getting a very fair deal. When I signed up for the Costco program, and young lady from Beuckman contacted me within minutes to determine exactly what vehicle I was looking for. The folks at Beuckman are so friendly, thorough, and efficient that I ended up buying a new truck the next day. Rick, Monica, and everyone at Beuckman were a pleasure to deal with. More

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Rick was available immediately when we arrived. We felt no pressure to purchase. He responded to our questions, supported our decision and helped to expedite the process. He shared information about the no pressure to purchase. He responded to our questions, supported our decision and helped to expedite the process. He shared information about the car that helped us make that purchase. After the purchase, he indicated that if we needed anything to call him and he would follow up on our needs. Thanks, Rick More

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You may be wondering why I listed so many employees worked with. Taylor is a member of the Customer Care Team at Bo Beuckman Ford and was the first person I had contact with at the Dealership. We ha worked with. Taylor is a member of the Customer Care Team at Bo Beuckman Ford and was the first person I had contact with at the Dealership. We had serveral email and phone conversations during which she provided information on the vehicles I was interested in. Roy is the Team Leader of The Customer Care Team and greeted me at the door the first time I visited the Dealership. Rick is the sales rep that I worked with. Though they had several vehicles in stock with the options I wanted they did not have the color I wanted. I never felt pressured to take something they had on hand. With Taylor's help he was able to find the exact vehicle I wanted at another Dealer and have it on hand the next business day. James is the finance person I worked with. I came into this with wery good financing secured through a major bank. James was able to get me even better financing through a different major bank. Last but not least is Mark, my SERVICE ADVISOR and the most important person at any Dealership. Within 2 weeks of my purchase the touch screen went out. That is a Ford problem, not a Dealership problem. It was late Friday afternoon so there was nothing he could do then but he did schedule me for 8:00AM the next Monday. It took service about an hour to find the problem. It needed a part. The part was ordered and came in the next day. It was installed and checked out in about an hour. Though I am very unhappy about the problem I am pleased with the way Mark and the Service Department handled it. Overall I am pleased with both Bo Beuckman and with the vehicle but I would like to tell Ford what I think of having a problem within the first 2 weeks. The only suvey I have gotten from Ford related to the Dealer, not to their product. More

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