Rick Larch

I too received good service from Luther Westside Volkswagen, Sydney was the young lady who took care of my concerns. Sydney enlightens me on everything that need to know about my next visit. Thank Volkswagen, Sydney was the young lady who took care of my concerns. Sydney enlightens me on everything that need to know about my next visit. Thank You for great service, I will recommend family and friends. More

Report | Print

Daughter bought a used car what bad brakes. Was told by salesman they were checked by technician and checked out fine. Later after driving for a few days took to my mechanic and he changed out Was told by salesman they were checked by technician and checked out fine. Later after driving for a few days took to my mechanic and he changed out the calipers and now work great. Reached out to salesman and got radio silence… More

Report | Print

I put my trust in the wrong Car Dealership, Left feeling like they smiled in my face, but, behind my back they screwed me over. How foolish was I to allow them to sale me another vehicle. When the first, v like they smiled in my face, but, behind my back they screwed me over. How foolish was I to allow them to sale me another vehicle. When the first, vehicle was a lemon. Overall, they put me in a bad situation. Instead of Helping me out with a good sale. They were not compassion nor thoughtful to any of my needs as to buying a car or suv. Once I am done with this company, Never ever will I consider buying or refer my close friends and family to this company. . More

Report | Print

Car was very clean washed and ready to purchase compared to others! Comfortable buying experience and stood behind the warranty work that had to be done after purchase. Would recommend to friends and family to others! Comfortable buying experience and stood behind the warranty work that had to be done after purchase. Would recommend to friends and family! More

by cam_moscho Verified Customer Verified Customer

Report | Print

An efficient, no nonsense process. They answered all my questions and showed flexibility and respect. They answered all my questions and showed flexibility and respect. More

by mglendillon Verified Customer Verified Customer

Report | Print

Tom & Rick made it easy to get into a new ride! Thanx guys! I’ll be back! Thanx guys! I’ll be back! More

by junze Verified Customer Verified Customer

Report | Print

Spent almost 7 hours here, because sales man didn’t take the (used) vehicle I was coming to see, to get an inspection at a shop I picked out a head of time- something he agreed to do the day before my arriv the (used) vehicle I was coming to see, to get an inspection at a shop I picked out a head of time- something he agreed to do the day before my arrival. So I had to take the vehicle to the shop for the inspection around 9am, took the shop at least 3 hours to inspect. Did all the paperwork at the dealership while vehicle was getting inspected, to try to help save me time, but that didn’t make a difference, as I was there all day. Drove 6 hours to see this vehicle because it had everything I wanted. Sales guy was friendly/nice and even bought me lunch which I appreciated, but he was pushy towards the end and made a comment about coming in on his off day to help me with the vehicle/sale. Then later he stated he always comes in on Fridays (his supposed off day) anyway. I ended up buying the vehicle, and I love it. They washed the vehicle and filled up the gas tank for my drive home. I’m 50/50 on the experience. More

by Andy-drews Verified Customer Verified Customer

Report | Print

Helton and Rick did an amazing job for our family . . . . . again, this is our 2nd Passat and we can't say enough great things about the Luther Family and their products. . . . . again, this is our 2nd Passat and we can't say enough great things about the Luther Family and their products. More

by erh.holdings Verified Customer Verified Customer

Report | Print

Rick made it a great experience! They made the process very smooth. Thank you all! They made the process very smooth. Thank you all! More

by ERICSBOUMAN Verified Customer Verified Customer

Report | Print

Prepping a modern vehicle for sale should include clearing the Bluetooth pairings from memory lest too much is disclosed to the new owner about the prior owner. clearing the Bluetooth pairings from memory lest too much is disclosed to the new owner about the prior owner. More

by RICHARDF6 Verified Customer Verified Customer

Report | Print