Rick Larch | Page 12

Seriously...that's it?! I am thoroughly impressed with every step of my service visit, they are polite (meet you when you pull into the bay), personal service, fast drop off I am thoroughly impressed with every step of my service visit, they are polite (meet you when you pull into the bay), personal service, fast drop off, phone call updates. The whole process was, unexpectedly, uneventful. Literally, all of my needs were taken care of. The staff, and I mean all of them, are top notch professionals. I would recommend them to everyone. More

by THOMASTROY Verified Customer Verified Customer

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Great customer service The whole team helps with your auto problems, great service. Efficient, the whole process of dropping off my auto to picking up a rental to receiving The whole team helps with your auto problems, great service. Efficient, the whole process of dropping off my auto to picking up a rental to receiving a text and call informing me my auto was ready for pickup, More

by TVK Verified Customer Verified Customer

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Smooth Transaction No pressure sales, respectful, knowledgable and efficient. Thank you for respecting my special requests. My only suggestion is not to have your sale No pressure sales, respectful, knowledgable and efficient. Thank you for respecting my special requests. My only suggestion is not to have your sales staff all standing around outside. Can feel intimidating for your customers. Cheers. Spark More

by SPARKSCHNEIDER Verified Customer Verified Customer

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Easy transaction, Rick was great to work with. Rick came highly recommended and didn't disappoint. Loving the car. Thanks for making the experience an enjoyable one. Easy transaction, Rick was grea Rick came highly recommended and didn't disappoint. Loving the car. Thanks for making the experience an enjoyable one. Easy transaction, Rick was great to work with. More

by SB Verified Customer Verified Customer

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My new Tiguan is awesome! Buying my new Tiguan was an awesome experience. From picking out the color to learning how to use all the amazing features. Everyone involved in the Buying my new Tiguan was an awesome experience. From picking out the color to learning how to use all the amazing features. Everyone involved in the purchase went above and beyond! More

by MOKAMAER Verified Customer Verified Customer

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Used car purchase First of all, Mr. Cerqueira was extremely kind in asking if I was alright after I told him I had an accident. He listened to what I was looking for. H First of all, Mr. Cerqueira was extremely kind in asking if I was alright after I told him I had an accident. He listened to what I was looking for. He was knowledgeable! He was polite excusing himself when needing to help someone else who had an appointment. He kindly took me on his schedule even though he had another appointment. His colleague, Mr. Larch also helped me and was very friendly and knowledgeable. Mr. Larch was helpful and patient when teaching me about the inside of my Passat and how to pair my Android phone! I have bought several cars at Luther Westside Volkswagen and will continue in the future! ~Sharon More

by SJFZOE87 Verified Customer Verified Customer

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Big deal Buying a car is a big deal. The Westside staff are professional, courteous, and knowledgeable, which helps make the car searching and purchasing achie Buying a car is a big deal. The Westside staff are professional, courteous, and knowledgeable, which helps make the car searching and purchasing achievable. Respectful. More

by stephanie.graves Verified Customer Verified Customer

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Purchasing a vehicle No pressure dealership and sales took no time to get the deal done. Getting the financing and extending warranty was worth checking in to. Thanks Tim No pressure dealership and sales took no time to get the deal done. Getting the financing and extending warranty was worth checking in to. Thanks Tim More

by TNTNBOYS3 Verified Customer Verified Customer

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Great Experience Was looking for a used car for my daughter. Westside provided me with an easy process, good value and service. Responsive without the pressure sales t Was looking for a used car for my daughter. Westside provided me with an easy process, good value and service. Responsive without the pressure sales tactics. Would definitely purchase from Westside again. More

by BRENT24 Verified Customer Verified Customer

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Friendly staff Everyone was so friendly and helpful. I had multiple different people help me (enough I don’t remember names) but everyone was great. Great customer Everyone was so friendly and helpful. I had multiple different people help me (enough I don’t remember names) but everyone was great. Great customer service. More

by creding1985 Verified Customer Verified Customer

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