Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.8
72 Reviews
4.8

72 Reviews

Write a Review

Dealership Experience

30 yrs, 2 mos

72 Reviews of Rick Johnson

January 14, 2025

Dealership Rating
Employee Rating

Great company, great service, Rick Johnson, always great. No complaints here. Ok, then, 3 more words. More

by lee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Earnhardt Lexus responded

Thanks, Lee! We're thrilled to hear you had a great experience. Rick is indeed a star on our team. Your support means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2025

Dealership Rating
Employee Rating

Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin More

by bobmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Earnhardt Lexus responded

Thank you, Bob! We’re thrilled to hear about your positive experience with Rick. Our team strives to provide exceptional service and valuable insights to our customers. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

November 02, 2024

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Earnhardt Lexus responded

Thanks for the fantastic feedback, Jim! We're thrilled to hear about your positive experience with Rick and our service team. It's great to know you found our loaner program and showroom convenient. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 19, 2024

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Employee Rating

Our service advisor, Rick Johnson, has never made me feel as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our se More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Earnhardt Lexus responded

Thank you for the fantastic feedback, John! We're thrilled to hear about your positive experience with Rick and our team. It’s great to know you appreciate the quality service and options we provide. We value your loyalty and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

September 17, 2024

Dealership Rating
Employee Rating

Jan and Cleva are wonderful people to work with and the best of the best at Earnhardt Lexus. Love Rick Johnson too. More

by pwh429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cleva Ault, Jan Person

Sep 18, 2024

Earnhardt Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with Jan, Cleva, and Rick. Our team is dedicated to providing top-notch service, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

Sep 18, 2024

Earnhardt Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with Jan, Cleva, and Rick. Our team is dedicated to providing top-notch service, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 27, 2024

Dealership Rating
Employee Rating

We always have excellent service at this dealership, Rick Johnson is easy to deal with and always keeps me updated on progress of repairs being done, it is always a pleasure to have our Lexus serviced here a More

by Louis Dendulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Earnhardt Lexus responded

Louis, we are so pleased to hear about your positive experience at our dealership. We truly appreciate your kind words about Rick and our service. It's wonderful to know that you feel well taken care of and we look forward to providing you with excellent service in the future. Thank you! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 09, 2024

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Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Earnhardt Lexus responded

Hi Jim, thank you for taking the time to share your positive experience with us! We love that you received excellent service from Rick and that everything was completed to your satisfaction. We appreciate your kind words and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

April 25, 2024

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Employee Rating

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and More

by ben944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Pierson, Russ Brennan

Apr 29, 2024

Earnhardt Lexus responded

Hi Ben, thank you for the fantastic review! We're thrilled to hear you consistently receive great service at Earnhardt Lexus. Our team takes pride in addressing your concerns thoroughly and efficiently. It's our pleasure to assist you in finding the exact parts you need. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 12, 2024

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Employee Rating

Competent and considerate service. Was very pleased. Have been a customer of Earnhardt for several decades. More

by cjstegman
Recommend Dealer
Yes

Other Employees Tagged: Cleva Ault, Jan Person , Larry Boekius

Apr 16, 2024

Earnhardt Lexus responded

Hi cjstegman, thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you have been satisfied with our service for several decades. If you ever need anything in the future, don't hesitate to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 03, 2024

Dealership Rating
Employee Rating

Enjoy working with Rick. He's always on top of the service and available when needed. More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Earnhardt Lexus responded

Hi Sandi, thank you for sharing your positive experience with Rick! We appreciate your feedback and are thrilled to hear that he has been reliable and attentive to your needs. If you have any further comments or suggestions, please feel free to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

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