Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.8
75 Reviews
4.8

75 Reviews

Write a Review

Dealership Experience

30 yrs, 4 mos

75 Reviews of Rick Johnson

April 05, 2025

Dealership Rating
Employee Rating

Rick takes the very best care of me and my vehicle. He's just the best, a pleasure to deal with & I trust him to keep me rolling. I guess I'll always have to own a Lexus so that Rick & Earnhardt will More

by bunky47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick! Your trust in our team means everything to us. We’re committed to providing top-notch service and keeping you rolling smoothly. Thank you for being a loyal Lexus owner! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 02, 2025

Dealership Rating
Employee Rating

Leo is one of a kind. He is professional, knowledgeable, and very friendly. Focus on in giving great customer service. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Earnhardt Lexus responded

Thank you, George! We're thrilled to hear you had such a positive experience with Leo. Our team strives to provide exceptional service, and it's great to see that reflected in your feedback. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 15, 2025

Dealership Rating
Employee Rating

My experience at Earnhardt Lexus has been simply excellent from purchase to service. I highly recommend their team of top professionals. More

by Lmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 14, 2025

Dealership Rating
Employee Rating

Great company, great service, Rick Johnson, always great. No complaints here. Ok, then, 3 more words. More

by lee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Earnhardt Lexus responded

Thanks, Lee! We're thrilled to hear you had a great experience. Rick is indeed a star on our team. Your support means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2025

Dealership Rating
Employee Rating

Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin More

by bobmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Earnhardt Lexus responded

Thank you, Bob! We’re thrilled to hear about your positive experience with Rick. Our team strives to provide exceptional service and valuable insights to our customers. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

November 02, 2024

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Earnhardt Lexus responded

Thanks for the fantastic feedback, Jim! We're thrilled to hear about your positive experience with Rick and our service team. It's great to know you found our loaner program and showroom convenient. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 19, 2024

Dealership Rating
Employee Rating

Our service advisor, Rick Johnson, has never made me feel as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our se More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Earnhardt Lexus responded

Thank you for the fantastic feedback, John! We're thrilled to hear about your positive experience with Rick and our team. It’s great to know you appreciate the quality service and options we provide. We value your loyalty and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

September 17, 2024

Dealership Rating
Employee Rating

Jan and Cleva are wonderful people to work with and the best of the best at Earnhardt Lexus. Love Rick Johnson too. More

by pwh429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cleva Ault, Jan Person

Sep 18, 2024

Earnhardt Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with Jan, Cleva, and Rick. Our team is dedicated to providing top-notch service, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

Sep 18, 2024

Earnhardt Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with Jan, Cleva, and Rick. Our team is dedicated to providing top-notch service, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 27, 2024

Dealership Rating
Employee Rating

We always have excellent service at this dealership, Rick Johnson is easy to deal with and always keeps me updated on progress of repairs being done, it is always a pleasure to have our Lexus serviced here a More

by Louis Dendulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Earnhardt Lexus responded

Louis, we are so pleased to hear about your positive experience at our dealership. We truly appreciate your kind words about Rick and our service. It's wonderful to know that you feel well taken care of and we look forward to providing you with excellent service in the future. Thank you! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 09, 2024

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Earnhardt Lexus responded

Hi Jim, thank you for taking the time to share your positive experience with us! We love that you received excellent service from Rick and that everything was completed to your satisfaction. We appreciate your kind words and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

1
...

Dealership Inventory (66 Vehicles)

new 2025 Lexus TX 350 car, priced at $64,993
2025 Lexus TX 350
new
Cloudburst Gray exterior
Automatic
Rear-wheel Drive
used 2020 Lexus NX 300 car, priced at $29,900
2020 Lexus NX 300
used
Nebula Gray Pearl exterior
Automatic
All-wheel Drive
new 2025 Lexus TX 350 car, priced at $69,280
2025 Lexus TX 350
new
Caviar exterior
Automatic
All-wheel Drive
new 2025 Lexus NX 250 car, priced at $43,940
2025 Lexus NX 250
new
Grecian Water exterior
Automatic
Front-wheel Drive
used 2014 Mercedes-Benz M-Class car, priced at $11,500
2014 Mercedes-Benz M-Class
used
Polar White exterior
Automatic
All-wheel Drive
used 2016 Ford Explorer car, priced at $15,900
2016 Ford Explorer
used
White Platinum Clearcoat Metallic exterior
Automatic
Four-wheel Drive