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Rick Hamel
Rick Hamel at Rivard Buick GMC
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Rick Hamel

Service Director

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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5.0
22 Reviews

Languages Spoken

English English

5.0

22 Reviews

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22 Reviews of Rick Hamel

November 09, 2024

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Employee Rating

Pleasant and knowledgeable. Answered all my questions and offered some good advice. Made experience easy and enjoyable. More

by skkuns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Bauer

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Nov 12, 2024

Rivard Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Rivard Buick GMC was pleasant and enjoyable. Our team is dedicated to providing knowledgeable service, so we're glad we could answer all your questions and offer valuable advice. We look forward to assisting you again in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 21, 2024

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Employee Rating

I had an emergency issue with my 2024 GMC 3500 had it towed to Rivard Rick Hamel got it taken care of very fast he understood my issue and severity of me needing my truck back asap. Thanks Rick for the g More

by kendal Oakleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Bauer

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Sep 24, 2024

Rivard Buick GMC responded

Thank you for your wonderful review, Kendal! We're glad to hear that Rick was able to assist you promptly with your 2024 GMC 3500. At Rivard Buick GMC, we strive to provide excellent customer service, especially in urgent situations. We appreciate your kind words and look forward to helping you in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 04, 2024

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Employee Rating

Very good service. I had a few minor glitches, but they were very attentive to them and promptly scheduled a service appointment and resolved them. I woul recommend the More

by Havelkeys
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Purchase Time
Recommend Dealer
Yes
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Apr 05, 2024

Rivard Buick GMC responded

I appreciate your amazing review and I am glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact me or stop by for a visit again if you need any further assistance. Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

March 05, 2024

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Employee Rating

Ronnell was amazing he did a great job of not pressuring my wife and I, but still being there whenever we had a question or concern! More

by james.nuwer
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Eric Judd, Iliana Sanchez, Troy Guidash

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Mar 07, 2024

Rivard Buick GMC responded

James, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free experience, and I'm glad to hear that was the case for you on your recent visit to Rivard Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

November 21, 2023

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Very easy to work with and quick sale. Highly recommend to anyone looking to out of state buy. More

by Aaron.Wilson77458
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Recommend Dealer
Yes
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Nov 22, 2023

Rivard Buick GMC responded

We appreciate you for letting others know about your experience, Aaron! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

August 28, 2023

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Employee Rating

Great place to buy a vehicle . Jose always responded and answered questions. Made the deal online and was easy More

by brian.filmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Wingo, Eric Judd, Nick Ricketts , Louis In accessories was great

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Aug 30, 2023

Rivard Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear Jose worked hard enough to make your purchase completely painless. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 13, 2023

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Employee Rating

Low pressure approach to selling was refreshing. Nick was fantastic, really went the extra mile to making us feel valued as a customer! In a world of dealerships who just seemed concerned about maxi More

by Nick D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ricketts , Roly in parts - 5 stars

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May 16, 2023

Rivard Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 12, 2023

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Employee Rating

I was very happy with my truck purchase at Revard. From the beginning my time was taken seriously and everything was made clear. My salesman Ronell was very good at communication, answering any questi More

by oceanrunr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronell Williams

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Mar 15, 2023

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 25, 2023

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Employee Rating

This is the best Dealership in Florida. They go above and beyond in both sales and service to help you More

by TGSSB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Toledo, Ben Pugliesi , Jeremy Stroot

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Jan 27, 2023

Rivard Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 22, 2023

Dealership Rating
Employee Rating

Ronnell was Great! Thank you for helping us in getting the car we wanted. Thanks More

by rbeals7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Eric Judd, Iliana Sanchez, Troy Guidash, Ronell Williams , Jeremy Stroot

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Jan 24, 2023

Rivard Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ronnell's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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