Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.8
167 Reviews
4.8

167 Reviews

Write a Review

167 Reviews of Rick Gadway

September 20, 2024

Dealership Rating
Employee Rating

They took care of everything that was needed without any hassle, and were pleasent to deal with. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Sep 20, 2024

Herb Chambers Ford of Westborough responded

Alan, Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Westborough

September 20, 2024

Dealership Rating
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I work with Herb Chambers Ford since 2009, buying, trading and maintaining my vehicle without problems our issues. Has been a great decision on my behalf. Herbs Chamber Ford is a great company with More

by Lopesusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Sep 20, 2024

Herb Chambers Ford of Westborough responded

Thank you for your continued trust and support since 2009! We're delighted to hear that Anthony and the Herb Chambers Ford of Westborough team have consistently provided exceptional service. We appreciate your kind words and look forward to serving you in the future!

August 03, 2024

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Very professional, prompt in helping me fix the part needed and went out of their way to deliver my car back to me. More

by shark28u
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Aug 04, 2024

Herb Chambers Ford of Westborough responded

Hi Shark, thank you for the great feedback! We're glad to hear our team at Herb Chambers Ford of Westborough provided prompt and professional service. We appreciate your support!-The Herb Chambers Ford of Westborough Team

July 30, 2024

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Service staff are top notch. My family and I will not service our car anywhere else. More

by jaygon
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 01, 2024

Herb Chambers Ford of Westborough responded

Jaygon - Your feedback is much appreciated! Thank you for supporting Herb Chambers Ford of Westborough.

July 29, 2024

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Held appointment time. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. More

by jewel2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Aug 01, 2024

Herb Chambers Ford of Westborough responded

We're so happy our team made this a positive visit! Thank you for your confidence in our team and for rating us five stars! - Herb Chambers Ford of Westborough

July 27, 2024

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Brandon Santos provided excellent customer service and ensured that my issue was resolved. The service was fast and the team was great. More

by Maryanne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon Santos

Jul 29, 2024

Herb Chambers Ford of Westborough responded

Maryanne, we're delighted to hear Brandon and the team at Herb Chambers Ford of Westborough provided excellent service. Thanks for sharing your experience!

July 26, 2024

Dealership Rating
Employee Rating

I bought my Mach-e here back in 2021 and have had good experiences, from sales through service. The sales experience was good, without high pressure and a simple delivery. The service experience has More

by davefournier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Herb Chambers Ford of Westborough responded

Dave, we're delighted to hear about your positive experiences with both sales and service at Herb Chambers Ford of Westborough. Thanks for choosing us for your Mach-e!

April 30, 2024

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Employee Rating

Great customer service & Sale representative was excellent. I would recommend them. Service looks good and efficient. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Chapin Excellent Service & Renel Plymouthe Great Service

May 01, 2024

Herb Chambers Ford of Westborough responded

Hi Maria! We're delighted to know that you had a great experience with our team at Herb Chambers Ford of Westborough. Thanks for recommending us and appreciating our efficient service!

April 11, 2024

Dealership Rating
Employee Rating

I had an appt to get my oil changed. It was easy making the appt. My car was ready quicker than anyicipated. More

by carolroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell

Apr 11, 2024

Herb Chambers Ford of Westborough responded

Carol, we're glad to know that your oil change appointment at Herb Chambers Ford of Westborough was efficient and convenient. Thanks for choosing us for your service needs!

April 05, 2024

Dealership Rating
Employee Rating

Great service. quick, well explained process. Appreciated how quick. Car was left clean inside as it was before appointment. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Apr 06, 2024

Herb Chambers Ford of Westborough responded

Hi Scott! We're glad to know that you had a great experience at Herb Chambers Ford of Westborough. We always aim for efficient service and clear communication. Thanks for the positive feedback!

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