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Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.8
184 Reviews
4.8

184 Reviews

Write a Review

184 Reviews of Rick Gadway

March 31, 2025

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Employee Rating

Brandon was excellent, answered all of my questions and was extremely welcoming. He even took the time to give me a tutorial on the operation of the coffee machine. This was my first visit and this will b More

by tamick0646Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon in the service department

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Apr 01, 2025

Herb Chambers Ford of Westborough responded

Thomas, we're delighted to hear that Brandon made such a positive impression during your first visit to Herb Chambers Ford of Westborough! Thanks for giving us the opportunity to earn your business - we look forward to seeing you next time!

March 26, 2025

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Employee Rating

Great service experience. Lucas was great as a service advisor.?Would return for service again More

by Freehnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Mar 27, 2025

Herb Chambers Ford of Westborough responded

We're glad Lucas provided a great service experience at Herb Chambers Ford of Westborough. We look forward to seeing you again! Safe travels!

February 22, 2025

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Employee Rating

Prompt service done on my time frame polite staff reasonable price. Car was returned clean and on time More

by asci.jamesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Nick Stukonis

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Feb 24, 2025

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers Ford of Westborough! It's great to know the service was prompt and met your expectations. Thank you for choosing us, and we look forward to serving you again!

February 11, 2025

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Employee Rating

Brandon was very nice and accommodating ! Always a pleasure having Ford Westborough service my car More

by deborahbasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon

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Feb 12, 2025

Herb Chambers Ford of Westborough responded

Hi Deborah, we're glad to hear Brandon provided great service and thrilled to know you always have a pleasant experience with Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!

February 07, 2025

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Employee Rating

Great service department. Very flexible in getting service times quickly, and wonderful followup & general knowledge and courtesy More

by Damien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke Malloy

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Feb 08, 2025

Herb Chambers Ford of Westborough responded

Hi Damien! We're delighted to hear that our service department at Herb Chambers Ford of Westborough met your expectations with flexibility and courtesy. Thank you for the positive feedback!

January 11, 2025

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First Glass dealership. Great service. . Very responsive. Attend to every detail a good follow up. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Herb Chambers Ford of Westborough responded

Thank you for the wonderful, Mike! We're grateful for your support and look forward to seeing you next time here at Herb Chambers Ford of Westborough!

January 10, 2025

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Employee Rating

Anthony was very knowledgeable and helpful and got me in an out the same day because of my situation he is the go to guy More

by Kieren smith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2025

Herb Chambers Ford of Westborough responded

Hi Kieren! We're delighted to hear that Anthony provided you with such efficient and knowledgeable service at Herb Chambers Ford of Westborough. Thanks for sharing your experience!

January 03, 2025

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Polite, professional, great mechanics who know how to do the task. I will be back! More

by Jamescahill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon

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Jan 04, 2025

Herb Chambers Ford of Westborough responded

Hi James! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

December 27, 2024

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Employee Rating

The service was great! I had both vehicles serviced and they were able to make it very convenient for me. The staff were very friendly and professional. I’m looking forward More

by jazp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke

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Dec 27, 2024

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your experience working with our amazing team! We're looking forward to seeing you next time at your next service visit! -Herb Chambers Ford of Westborough

December 19, 2024

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Employee Rating

In and out with my oil change in a timely manner. Able to get the appointment with a few days notice. More

by ibesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Dec 19, 2024

Herb Chambers Ford of Westborough responded

We're glad to hear that your oil change was quick and convenient at Herb Chambers Ford of Westborough! Thank you for choosing us, and we look forward to assisting you again in the future.

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