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Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.8
182 Reviews
4.8

182 Reviews

Write a Review

182 Reviews of Rick Gadway

February 22, 2025

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Employee Rating

Prompt service done on my time frame polite staff reasonable price. Car was returned clean and on time More

by asci.jamesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Nick Stukonis

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February 11, 2025

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Brandon was very nice and accommodating ! Always a pleasure having Ford Westborough service my car More

by deborahbasile
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon

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Feb 12, 2025

Herb Chambers Ford of Westborough responded

Hi Deborah, we're glad to hear Brandon provided great service and thrilled to know you always have a pleasant experience with Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!

February 07, 2025

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Great service department. Very flexible in getting service times quickly, and wonderful followup & general knowledge and courtesy More

by Damien
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke Malloy

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Feb 08, 2025

Herb Chambers Ford of Westborough responded

Hi Damien! We're delighted to hear that our service department at Herb Chambers Ford of Westborough met your expectations with flexibility and courtesy. Thank you for the positive feedback!

January 11, 2025

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First Glass dealership. Great service. . Very responsive. Attend to every detail a good follow up. More

by Mike
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Recommend Dealer
Yes
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Jan 13, 2025

Herb Chambers Ford of Westborough responded

Thank you for the wonderful, Mike! We're grateful for your support and look forward to seeing you next time here at Herb Chambers Ford of Westborough!

January 10, 2025

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Anthony was very knowledgeable and helpful and got me in an out the same day because of my situation he is the go to guy More

by Kieren smith
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Service Time
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Recommend Dealer
Yes
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Jan 11, 2025

Herb Chambers Ford of Westborough responded

Hi Kieren! We're delighted to hear that Anthony provided you with such efficient and knowledgeable service at Herb Chambers Ford of Westborough. Thanks for sharing your experience!

January 03, 2025

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Polite, professional, great mechanics who know how to do the task. I will be back! More

by Jamescahill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Brandon

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Jan 04, 2025

Herb Chambers Ford of Westborough responded

Hi James! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

December 27, 2024

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The service was great! I had both vehicles serviced and they were able to make it very convenient for me. The staff were very friendly and professional. I’m looking forward More

by jazp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke

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Dec 27, 2024

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share your experience working with our amazing team! We're looking forward to seeing you next time at your next service visit! -Herb Chambers Ford of Westborough

December 19, 2024

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In and out with my oil change in a timely manner. Able to get the appointment with a few days notice. More

by ibesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Dec 19, 2024

Herb Chambers Ford of Westborough responded

We're glad to hear that your oil change was quick and convenient at Herb Chambers Ford of Westborough! Thank you for choosing us, and we look forward to assisting you again in the future.

November 27, 2024

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Luke and team quicky fixed some issues with my vehicle, on time for our holiday road trip. They provided timely updates, highly recommend! More

by luismolinajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

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Nov 28, 2024

Herb Chambers Ford of Westborough responded

Hi Luis! We're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough got your vehicle ready for the road trip just in time! Thanks for recommending us. Safe travels on your holiday adventure!

November 12, 2024

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Employee Rating

Always Great service. Very trustworthy team members and technician's. Always Great service. Very trustworthy team members and technician's. More

by John C
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Herb Chambers Ford of Westborough responded

John, thank you for your feedback! We're delighted to know that our team at Herb Chambers Ford of Westborough consistently provides trustworthy service. We appreciate your support and look forward to serving you again!

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