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Rick Gadway
Rick Gadway
Service Manager
Herb Chambers Ford of Westborough
310 Turnpike Rd, Rte. 9
Westborough, MA 01581
205 Reviews
205 Reviews
Write a Review205 Reviews of Rick Gadway
March 28, 2026
Always treat me well and fair and. with respect. Work done in time. Clean waiting area. with respect. Work done in time. Clean waiting area. More
by zw
Other Employees Tagged: Courtney Blasco
March 24, 2026
Very professional and knowledgeable. Flexible enough to work with the customer to ensure a pleasant experience Flexible enough to work with the customer to ensure a pleasant experience More
by jmmarks14
Other Employees Tagged: Courtney Blasco
November 22, 2025
Excellent service at Herb Chambers of Westborough. Luke is extremely responsive and proactively communicative. I have nothing but good things to say about the service I’ve received with my ‘25 Bronco. Luke is extremely responsive and proactively communicative. I have nothing but good things to say about the service I’ve received with my ‘25 Bronco. More
by dsw33
November 21, 2025
The personalized service is absolutely outstanding. Rick and his team make it so easy to schedule service, to arrange getting the vehicle to Westborough, and to feel confident that they truly care abou Rick and his team make it so easy to schedule service, to arrange getting the vehicle to Westborough, and to feel confident that they truly care about the customer. Very well done! More
by Michael Boynton
Other Employees Tagged: Paul Scannell, Miguel Silva
November 13, 2025
Fast, reliable and service department was amazing. They were honest and fixed the issues on my Van. Luke communicated everything along the way and was very nice. They were honest and fixed the issues on my Van. Luke communicated everything along the way and was very nice. More
by PF
Other Employees Tagged: Courtney Blasco
November 06, 2025
This dealership is very efficient and professional. They are on time and keep me posted. They are on time and keep me posted. More
by Dan Foley
Other Employees Tagged: Courtney Blasco
September 29, 2025
The only positive interactions I’ve had were with Luke, who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew h who treated me with respect and professionalism, and with the bald manager in the glass office (unfortunately I don’t know his name), who also knew how to speak to customers appropriately. Luke will always be the to go to person. He’s nice, respectful, great customer service . Friendly. Thank you Luke for your kind service. But, My most recent experience with Anthony was the worst. He was dismissive, disrespectful, and spoke to me in a manner that I found both rude and racially offensive. That kind of treatment is unacceptable, and it has left me feeling that I’ve learned my lesson about trusting this location. More
by Vasaliquor
Other Employees Tagged: Paul Scannell, Marie Hamilton, Jason Lehner, Miguel Silva, Jay Gonzales, Kaitlyn Farnam, Luke Malloy, Renel Plymouth
September 28, 2025
I buy or lease all of my cars from Herb Chambers. They are easy to deal with and offer fair pricing. They came out to the house for a software upgrade to the vehicle at no cost. It was very convenien They are easy to deal with and offer fair pricing. They came out to the house for a software upgrade to the vehicle at no cost. It was very convenient. More
by Jim L
Other Employees Tagged: Courtney Blasco
August 22, 2025
Always a good experience. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. Courteous and communicative, very knowledgeable. Best Ford service around. Highly recommend. More
by j
Other Employees Tagged: Miguel Silva
