Dealership Experience
25 yrs, 2 mos
22 Reviews
Write a Review22 Reviews of Rick Donnell
May 31, 2024
We purchased a 2024 Rav4 from salesman Tim Patillo! He was kind, very professional, attentive and very helpful through the entire process. He was kind, very professional, attentive and very helpful through the entire process. More
Other Employees Tagged: Tim Patillo, Bob Garr
May 10, 2024
They’re Always so helpful and so sweet . Everytime i go to the dealership they treat me like family Everytime i go to the dealership they treat me like family More
Other Employees Tagged: Kevin Willis, Sam Smith, Adam Poff
February 29, 2024
One of the best to do it! I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge wer I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge were truly impressive, guiding me through the entire process with patience and expertise. They took the time to understand my preferences and provided valuable insights to help me make an informed decision. The salesperson's friendly demeanor and genuine enthusiasm for the product made the buying experience enjoyable. Their commitment to customer satisfaction was evident, and I left the dealership not only with a fantastic new car but also with a positive impression of the dealership's service. I highly commend this salesperson for their exceptional assistance and would gladly recommend them to others seeking a seamless car-buying experience. Thank you Mr. Tim and Mr. Rick! More
Other Employees Tagged: Tim Patillo, Lisa Fouts, Ashley Duvall
February 06, 2024
Experience was very enjoyable. Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer! Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer! More
Other Employees Tagged: Lincoln Satram, Bob Garr
July 09, 2023
I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else. Good cars with good mileage. Service dept is always on point don't take my car no where else. More
Other Employees Tagged: Lincoln Satram, Joseph Campbell, Kevin Willis, Kevin Ashton, John Carbone, Sam Smith, Richard Swope, Caleb Basham , Guys in detail Keith
August 20, 2022
Very honest and people dealer not out to rip people off like other dealers around town with market adjustments. like other dealers around town with market adjustments. More
Other Employees Tagged: Tom Carr, Joseph Campbell, John Carbone, Bob Garr, Cristian Cano
May 26, 2022
John Carbone has always been excellent! He is cordial, professional and very knowledgeable. Always a good experience! He is cordial, professional and very knowledgeable. Always a good experience! More
Other Employees Tagged: Mike Lareau, John Carbone
May 09, 2020
Happy to Spend my Time and Money!!! I want to thank Rick Donnell for providing the game plan that led to my purchase of a 2020 Avalon Limited auto. The game winning "Touchdown" was score I want to thank Rick Donnell for providing the game plan that led to my purchase of a 2020 Avalon Limited auto. The game winning "Touchdown" was scored by Tim Patillo, who also interacted with my Wife and 16-year old Son. His confident, mild mannered approach was just what we needed to settle our nerves and make the experience very pleasant. This was my second vehicle purchase in 10 months and I went back to Toyota of Louisville because of how I was treated. From Dennis Fante on down to the personnel in the Finance and Service Departments, everyone was courteous and friendly. I highly recommend making a visit to that Toyota Dealership. Be prepared to smile and drive away in a quality vehicle!!! More
Other Employees Tagged: Dennis Fante, Tim Patillo, Dean Sexton
August 31, 2019
Terrific Customer Service! Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderf Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderful service! They are both professional & trustworthy. I recommend them to anyone in search of a new vehicle! More
Other Employees Tagged: Glen Harder, John Carbone, Bob Garr
August 26, 2019
Best buying experience ever! I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice! More
Other Employees Tagged: Ricky Jones, Dean Sexton, Lindsey Kirtley