Rick Chandler
Rick Chandler at AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
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Rick Chandler

General Manager

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd
Waynesville, NC 28786

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4.5
43 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

30 yrs, 11 mos

4.5

43 Reviews

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43 Reviews of Rick Chandler

August 17, 2024

Dealership Rating
Employee Rating

The dealership has always provided excellent customer service to me. They always go above and beyond in assisting with everything. More

by Sherry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Sherry12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 26, 2023

Dealership Rating
Employee Rating

Shadiest car dealership I have ever worked with. For days they wasted my time giving me the run around on a used vehicle. We text at least 50-60 times, multiple phone calls and finally had a deal. More

by Adamedmonds25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Bensch, Nathan Frattini

Dec 26, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Adamedmonds25, We sincerely appreciate you taking the time to share your experience at Autostar USA. Your feedback is vital in helping us improve our services. We understand that financial matters are of utmost importance, and we apologize for any confusion that may have arisen. Please know that we are committed to ensuring accurate and transparent transactions for all our customers. If you have any further questions or would like to discuss your concerns, we are here to assist. Please feel free to reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future. ,

Dec 27, 2023

Adamedmonds25 responded

What would responding to your Waynesville store accomplish? The sales managers there are the ones who did this. So calling them to talk about this will do nothing as I was already dealing with them directly. Your sales managers are very unethical and should not be allowed to do people this way. I filed reports with the BBB also hopefully all this deters people from your business so they dont have to deal with the same shady sales managers. You guys have no intentions on making it right and a fake apology to try to save face on this to the public means nothing. Hopefully they see right through it as well.

December 26, 2023

Dealership Rating
Employee Rating

Good place to buy a car Good salesman worked hard to get the deal we wanted More

by AlanandTaryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bensch, Gio Dacosta

Dec 26, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

AlanandTaryn, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 11, 2023

Dealership Rating
Employee Rating

This dealership is not only customer friendly, but their service is very professional, efficient, and fast to get what needs to be done, and you back on your way. More

by CONNORSJD4795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Austin, Holly Villarreal, Al Mitchell , Stan Loftis, Jenni Rish, Greg Zecher

Jun 13, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ConnorsJD4795, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 24, 2023

Dealership Rating
Employee Rating

It is very reliable and everyone was very friendly and helpful. I would recommend it to anyone looking for a great vehicle. More

by brendag6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Porter, Jenni Rish

May 29, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Brendag6, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 07, 2023

Dealership Rating
Employee Rating

Trusting what they helped us with good products to choose from helpful to us worked with us with finance More

by mitchelljefferson753@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jenni Rish, Michael Tullos

May 29, 2023

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Mitchell, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 23, 2023

Dealership Rating
Employee Rating

Great service Department. Very friendly and helpful staff and management. Everyone is always so nice and helpful. More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Austin, Holly Villarreal , Stan Loftis, Greg Zecher

December 13, 2022

Dealership Rating
Employee Rating

Would highly recommend Kaitlynn, Rick and everyone at WAYNESVILLE AutoStar for your next car purchase. Great dealership and great people! More

by ltclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Hollifield , Kaitlynn Grubb, Jenni Rish, Devin Roberts

Dec 27, 2022

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ltclark, Thank you for leaving us a review! We appreciate your buisness!

October 03, 2022

Dealership Rating
Employee Rating

Everyone is amazing! Couldn't ask for a better buying experience. Devin the sales manager was great. My sales lady kaitlynn done an amazing job. Buy your next car from a More

by dwight
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Austin , Kaitlynn Grubb, Devin Roberts

Oct 19, 2022

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

September 22, 2022

Dealership Rating
Employee Rating

Thank you to everyone who worked so hard to get me into my dream car for the deal that I needed and wanted! More

by kgrubb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Hollifield, Ron Russell , Austin Burnette, Greg Carter, Kaitlynn Grubb, James Miller, Jenni Rish, Devin Roberts, Kelsey Shipman, Ian Manning

Sep 29, 2022

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

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