Rick Cervantes
Rick Cervantes at Kelly Nissan

Rick Cervantes

Finance Manager

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.8
54 Reviews
4.8

54 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

54 Reviews of Rick Cervantes

February 13, 2026

Dealership Rating
Employee Rating

My sales person Andy was great! Didn’t really get a good experience with the rest of the staff but Andy helped me where he could. I came in for one vehicle and ended up buying a com More

by antpowell023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2026

Kelly Nissan responded

Hi there, thank you for taking the time to leave a review. We apologize for any inconvenience with our staff and are happy to hear that Andy provided great service. At our dealership, we strive for all customers to have a positive experience, regardless of the vehicle brand they choose. Thank you for your business and we hope you enjoy your new car!

January 30, 2026

Dealership Rating
Employee Rating

The initial dealer was great however, Tony came in to push an additional package we weren't interested in and was very rude and inconsiderate. We said no several times and he kept pushing back. It also t More

by Amagdala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Matariyeh , Tony - very unprofessional and pushy

Jan 31, 2026

Kelly Nissan responded

Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by Tony's pushy behavior and the longer-than-expected process. We strive to provide exceptional service and will address this issue with our team. We appreciate your overall positive feedback and hope to have the opportunity to make it up to you in the future.

January 29, 2026

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Employee Rating

Great service. Had a concern and they were asked to respond and rectify in a timely manner. More

by mmselli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown

Jan 31, 2026

Kelly Nissan responded

Thank you for the five star review!

January 24, 2026

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Employee Rating

Diego and Jerome were very helpful and they made it fast and easy, thank you for the great experience!!! More

by hassan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown, Diego Arce

Jan 25, 2026

Kelly Nissan responded

Thank you for the five star review!

January 04, 2026

Dealership Rating
Employee Rating

My car purchase was flawless! Thank you Jerome,Moneca, and Rick! Thank you Kelly Nissan! More

by TIFFANYKIDD34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown , Moneca Gomez

Jan 07, 2026

Kelly Nissan responded

Thank you for the five star review!

December 25, 2025

Dealership Rating
Employee Rating

This was one of the absolute best car purchasing experiences I’ve ever had. Kudos to our Sales Professional, Daniel, as well as Rick from Finance. Thank you for making it a fun, non stressful time. More

by KENNY.TOBIN384
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel in Sales

Dec 27, 2025

Kelly Nissan responded

Thanks for the five star review!

December 23, 2025

Dealership Rating
Employee Rating

Omg they made everything soo easy for me ……Please see Monecca she was the best help such a lifesaver!!!! She got me a deal and in and out that’s my girl can’t go wrong with her ‼️ More

by PORTIA735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monecca Gomez

Dec 25, 2025

Kelly Nissan responded

Thank you for the kind words! We are so happy to hear that our team member Moneca was able to assist you and make your experience smooth and easy. We appreciate your business and look forward to serving you again in the future!

December 07, 2025

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Employee Rating

The service department in the dealership we're very kind and patient , and they made it a great experience. More

by willwalk93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown, Tim Wilson

Dec 09, 2025

Kelly Nissan responded

Thanks for the five star review!

December 06, 2025

Dealership Rating
Employee Rating

Friendliest and nicest dealership around. Andy did an amazing job and explained everything about the car. I love my new Marano. More

by marybeth66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Kelly Nissan responded

Thanks for the five star review!

November 28, 2025

Dealership Rating
Employee Rating

Excellent service and quality is great! You will not be disappointed in chosen kelly nassien More

by DTABOR21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Matariyeh

Nov 30, 2025

Kelly Nissan responded

Thank you for the five star review!

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