Richard York
Richard York at Showcase Honda

Richard York | Page 3

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Richard York

January 18, 2026

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Employee Rating

Everyone at the dealership treats me professionally. Cassie is very friendly and explains things thoroughly and I don’t feel any pressure to buy things I don’t want to do. More

by KKWOLF1949
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jan 19, 2026

Showcase Honda responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our team provides professional service and that you feel comfortable and well-informed without any pressure. Creating an environment where you can make confident decisions is exactly what we strive for. We truly appreciate customers like you who recognize the care our team puts into every interaction.

January 09, 2026

Dealership Rating
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Richard greats you with professionalism and keeps you in the loop where the service is and when it will be complete. More

by JDEBAETS
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Richard provided you with such exceptional service. It's wonderful to know that his professional approach and clear communication about your service timeline made such a positive impression. Keeping our customers informed throughout the service process is something we take great pride in at Showcase Honda. Your experience reflects exactly what we strive to deliver every day, and we truly appreciate you taking the time to share these kind words about your visit with us.

December 30, 2025

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Great job and great work! Detail oriented and great customer service. Always keeping me updated on the status of my vehicles More

by JONATHONJKING
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

Jan 02, 2026

Showcase Honda responded

Thank you for taking the time to share your wonderful feedback about your experience. We are truly grateful that you recognized our team's attention to detail and commitment to providing exceptional customer service. Keeping you informed throughout the entire process of working on your vehicles is something we take great pride in, and it means so much to know that our communication efforts made a positive difference in your experience. Your kind words about our work quality and service approach motivate us to continue delivering the same level of care and professionalism to every customer who trusts us with their vehicle needs.

December 25, 2025

Dealership Rating
Employee Rating

Richard gives excellent customer service. The waiting area is clean and comfortable. I will be back for my next service. More

by DBRADFORD2023
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Dec 30, 2025

Showcase Honda responded

We are excited to hear about your wonderful experience with our team. Your recognition of the outstanding customer service you received truly means a lot to us. We take great pride in maintaining a welcoming and comfortable environment for all our guests during their visits. It brings us joy to know that you felt well taken care of throughout your time with us. We look forward to continuing to provide you with the same high-quality service when you return for your next appointment.

November 20, 2025

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Richard has been my service advisor for more than 14 years. He is friendly, knowledgeable and the consummate professional in every way. More

by xxxsteven
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Recommend Dealer
Yes
Dec 02, 2025

Showcase Honda responded

We are happy to hear about your wonderful long-term experience with our service team. Having a trusted service advisor for over 14 years speaks volumes about the quality of care and expertise provided. Your recognition of the friendly approach, extensive knowledge, and professional dedication truly means the world to us at Showcase Honda. Building lasting relationships with valued customers like yourself is what drives our commitment to excellence every day.

October 29, 2025

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Employee Rating

He is the best service guy ever. Explaining all the details and so patient with my broken English More

by many_phrt
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Oct 30, 2025

Showcase Honda responded

We are delighted to hear about your wonderful experience with our service team! It's heartwarming to know that our team member took the time to thoroughly explain all the details and showed such patience during your visit.

October 29, 2025

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great service ! !! greeting with a smile, loved the detail work on my car. thank yiu More

by KATIE.9
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Recommend Dealer
Yes
Oct 30, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us at Showcase Honda. We are so pleased to hear that you felt welcomed with friendly service from the moment you arrived. Your feedback about the careful attention given to your vehicle means a great deal to our team.

October 11, 2025

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I'm happy to be a costumer of showcase honda because the employees are professional. Than you showcase honda. More

by Ricardo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Brisas and Noa auto parts

Oct 14, 2025

Showcase Honda responded

We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.

September 17, 2025

Dealership Rating
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Their service dept. is always pleasing to talk with and knowledgeable. My service work today was done promptly… More

by BHPQVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Showcase Honda responded

Thank you immensely for sharing your experience with our service department. We deeply value hearing that our team provided knowledgeable assistance and completed your service work in a timely manner.

September 14, 2025

Dealership Rating
Employee Rating

Great dealership. Professional, on time, work done right the first time. Place is clean and comfortable. More

by Mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Knight, Jerry Green

Sep 18, 2025

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our professional approach and punctual service means so much to us. We take pride in getting repairs completed correctly on the first visit, and we're delighted that this met your expectations.

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