Richard Webb
Executive Manager
INFINITI of Kansas City
6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203
15 Reviews
Write a Review15 Reviews of Richard Webb
February 05, 2022
My experience with INFINITI of Kansas City, Elevated Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentive Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentiveness from the top to the bottom. The examples were evident from their actions. For example: Helping me with my trade-in. Taking personal items from one vehicle to my new purchase. Everyone pitched in. EVERYONE! An observation I found incredible was their ability to sense a need and how can they help to meet that need. Holding the door. Greeting me at every turn. Friendliness. Warmth. Appreciative. Caring. Congratulations on my new purchase. Stepping up and taking the initiative. BRAVO! …and thank you! More
Other Employees Tagged: Brenden Shaw , John Cuezze , Rich DuVall
January 19, 2022
Outstanding Service, great attention to quality, always most wonderful service, best around!! The wait lobby is stellar in every, and the entire experience is always excellent!! most wonderful service, best around!! The wait lobby is stellar in every, and the entire experience is always excellent!! More
Other Employees Tagged: Brenden Shaw , Spencer Cassidy , Robert Evenrud, John Cuezze, John Bock , Mark Redmond, Marty is always superb!!
August 06, 2020
New Car Purchase Thank you INFINITI of Kansas City for the great customer service with the purchase of my new car. Everyone from Calvin on up went above and beyond to Thank you INFINITI of Kansas City for the great customer service with the purchase of my new car. Everyone from Calvin on up went above and beyond to ensure I purchased the vehicle I wanted from the INFINITI car family. I love my new FX50! Thank you! More
Other Employees Tagged: Mark Redmond, Calvin Ward
January 09, 2020
Purchasing a new QX60 I had a great experience purchasing my first Infiniti (QX60). I was treated with respect, professionalism and courtesy. My entire experience from th I had a great experience purchasing my first Infiniti (QX60). I was treated with respect, professionalism and courtesy. My entire experience from the sales associate, sales manager, financial manager and delivery was fantastic. More
Other Employees Tagged: Ramez Zaky, Steve (Sales Manager), Finance Manager ((RG), Jake were great to work with
October 18, 2019
After Sale Customer Service is very poor! I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there to do my regular maintenance, I discovered that in Merriam, KS they didn't update the car info in their system. Up to here I don't have any issue, that happens, but what is not acceptable from my side that when I tried to reach out to them they tried to convince me that this is what Phoenix has to do. & since then nothing changed. More
Other Employees Tagged: John Cuezze, John Bock , Jake Gilliam, Mark Redmond
July 26, 2019
Easy, No Pressure Purchase From the time we stepped on the lot to the time we drove off; our experience was nothing but professional. The entire staff at Infiniti KC were genuin From the time we stepped on the lot to the time we drove off; our experience was nothing but professional. The entire staff at Infiniti KC were genuinely there to help make our experience the best it could be! More
Other Employees Tagged: John Cuezze , Kevin O'Brien
May 06, 2019
New QX 80 Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff i Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff is very approachable and made me feel like they did everything they could to help me out. More
Other Employees Tagged: Robert Evenrud , Monique Spotwood
September 04, 2018
GOLD STANDARD The moment we walked into the dealership my fiance and I knew that we were in the right place. The aesthetics of the showroom combined with the clean The moment we walked into the dealership my fiance and I knew that we were in the right place. The aesthetics of the showroom combined with the clean cut professionalism of the sales agents and staff, set the stage for what turned out to be a stress free buying experience. We had visited several other dealerships over the course of two weeks looking for the right vehicle and had narrowed down our choices to Cadillac or Infinity. Visiting the dealership brought the debate to a close, Hands down Infinity offered the right mix of product and client services that made our choice a no brainer. We feel that Infinity of Kansas City has set the Gold Standard that other dealerships should try to emulate. We will definitely continue do business there in the future. Thank you, The Bairds. More
Other Employees Tagged: John Cuezze
January 30, 2018
Great Experience This is the third vehicle I have purchases from Infiniti of Kansas City. Every experience has been excellent. No wasted time or silly negotiating ta This is the third vehicle I have purchases from Infiniti of Kansas City. Every experience has been excellent. No wasted time or silly negotiating tactics. No high pressure. Quality vehicles and straightforward dealings. I highly recommend the dealership and Joe Reed, the salesman we worked with. More
Other Employees Tagged: Joseph Reed, John Cuezze
May 02, 2017
Best car buying experience Recently I have leased a new infinite X30 from this incredible dealership. Walked in and was greeted warmly. James, Jimmy, Dallas and Jake, assisted m Recently I have leased a new infinite X30 from this incredible dealership. Walked in and was greeted warmly. James, Jimmy, Dallas and Jake, assisted me in ascertaining exactly what I was looking for.They were upfront and honest about everything and went way out of their way to make sure all of my needs were met.If you are shopping in Kansas City area, then I would strongly recommend you check them out. More
Other Employees Tagged: Jake Gilliam, James Studna, Dallas Summers