Richard Tran
Richard Tran at Culver City Mazda

Richard Tran | Page 5

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Richard Tran

June 11, 2026

Dealership Rating
Employee Rating

Always a professional and positive environment Everyone is friendly and helpful. The Volvo front desk lady is the very best More

by TaRe
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jun 15, 2026

Culver City Mazda responded

Thank you for the wonderful review! We’re so glad to hear you consistently experience a professional, positive, and friendly environment with our team. We especially appreciate your kind words about our Volvo front desk team member, she will be thrilled to know she made such a great impression. Thank you for your support, and we look forward to seeing you again!

June 11, 2026

Dealership Rating
Employee Rating

Richard Tran is the best. He is very knowledgeable and has outstanding customer service. He always resolves matters to my satisfaction. More

by RTINASM
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jun 15, 2026

Culver City Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear that Richard continues to provide outstanding customer service and knowledgeable support. It’s great to know he consistently takes care of your concerns and ensures everything is resolved to your satisfaction. We truly appreciate your continued trust and loyalty, and we’re glad to hear you’ve consistently had excellent experiences with our service team. Thank you again for your kind words, we’ll be sure to share your feedback with Richard and the team!

Jun 11, 2026

RTINASM responded

No matter how minor or major of a repair, the service is always excellent. The staff is always on top of things. Thanks Richard for your continuous excellent customer service.

June 11, 2026

Dealership Rating
Employee Rating

Richard is the man, he was kind, thoughtful, attentive, thorough and knowledgeable. Give this guy a raise already! More

by CHELSEACWEB
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jun 15, 2026

Culver City Mazda responded

Thank you so much for the fantastic review! We’re thrilled to hear Richard provided such kind, thoughtful, attentive, and knowledgeable service during your visit. He truly takes pride in making sure every customer feels well taken care of, and your feedback means a lot. We truly appreciate your support and kind words. Thank you for choosing us, and we look forward to seeing you again!

June 11, 2026

Dealership Rating
Employee Rating

He provided me with an excellent service. I was very pleased with the experience at this dealer. More

by jenny.tm16
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jun 15, 2026

Culver City Mazda responded

Thank you for the great review! We’re so glad to hear you received excellent service and had a very positive experience at our dealership. Your satisfaction means a lot to us. We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to seeing you again!

June 11, 2026

Dealership Rating
Employee Rating

Richard made the entire process extremely easy and the communication was awesome. Will definitely be recommending this spot! More

by colemckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Culver City Mazda responded

Thank you for the great review! We’re so glad to hear Richard made the entire process easy and that his communication stood out to you. Providing a smooth and enjoyable experience is always our goal. We truly appreciate your recommendation and your support. Thank you for choosing us, and we look forward to seeing you again!

June 04, 2026

Dealership Rating
Employee Rating

Miguel is fantastic. It feels like im visiting a friend instead of car dealership . Miguel should be commended for his hard work More

by TOPGUN039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Moreno, Danny Moreno, Mario Cordova , David Castro

Jun 05, 2026

Culver City Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear Miguel made your experience feel so comfortable and welcoming. That’s exactly the kind of experience we strive to create. We truly appreciate your kind words and will be sure to pass along your praise to Miguel. He will be very happy to hear it. Thank you again for your support!

June 03, 2026

Dealership Rating
Employee Rating

Great service and done in a timely manner. Advisor was great. Would recommend to anyone. More

by LONNIUX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Culver City Mazda responded

Thank you for the great review! We’re so glad to hear you received timely service and that your advisor took great care of you. We truly appreciate your recommendation and your support. We look forward to seeing you again in the future!

May 30, 2026

Dealership Rating
Employee Rating

I think Richard is great , in fact I tipped him. I think hi heart and heart are in the right place. I don't appreciate the new policy of having to accept payment with an ATM card. Touch to maneuver. More

by lldeddens
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jun 01, 2026

Culver City Mazda responded

Thank you for sharing your feedback. We’re glad to hear you had a positive experience with Richard and appreciate your kind words about him, he’ll be happy to know he made a good impression. We also hear your concern regarding the payment policy. We understand that changes like this can feel inconvenient, especially when it affects how you prefer to complete transactions. Your feedback is important, and we will make sure it is shared with our management team for review. We truly appreciate your business and hope we can continue to make your future visits as smooth as possible.

May 26, 2026

Dealership Rating
Employee Rating

My experience has been excellent. In particular Richard Tran is very patient and always responsive to my questions. More

by RTINASM
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

May 29, 2026

Culver City Mazda responded

Thank you so much for your continued loyalty over the past 10 years! We truly appreciate your kind words and are thrilled to hear about your excellent experiences with our service team. Richard and Miguel will be especially glad to know their patience, responsiveness, and professionalism made such a positive impact. It means a great deal to have your long-term trust, and we look forward to continuing to provide you with excellent service for many years to come!

May 26, 2026

RTINASM responded

I have been coming to this dealer for 10 years. The service is excellent and the service advisors such as Richard Tran and Miguel Champagne are very knowledgeable and exemplify strong customer service.

May 26, 2026

Dealership Rating
Employee Rating

Easy scheduling. Timely check-in process. Clean waiting area. Courteous staff. Thank you Culver City Mazda. More

by ydrcuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Culver City Mazda responded

Thank you for the great feedback! We’re so glad to hear you enjoyed the easy scheduling, timely check-in process, clean waiting area, and courteous staff. We truly appreciate your support and look forward to seeing you again at Culver City Mazda!

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